Re: I cannot receive my e-mail!

From: Igor Quasimodo (IgorQuasimodo_at_discussions.microsoft.com)
Date: 02/21/05 

Date: Mon, 21 Feb 2005 14:01:07 -0800

Well, I have tried but to no avail! Sorry, I have done as suggested and I
must say I can boot up faster! I have un-installed AVG, Nortons and ZA I then
went to outlook, setting etc, checked all my setting again and then "Test
Settings" Once again they work fine, everything completed! Test message
sent! But. Still no test message received! However... When I flash up
"Mailwasher Pro" I can see all the messages for me on the server just waiting
to be delivered!
 
To quote "Sherlock Holmes" "It must be at least a three pipe problem!"

Still hoping you can help? Mike Tagg

"Igor Quasimodo" wrote:

> Okay, will do I /We should know within the next coule of hours. I am going to
> un-install and then try a e-mailing myself with those programs un-installed.
> I shall feek very naked! Fingers crossed for success and then I shall be
> asking for the address of Susan G Comens.
> Wish me Luck!
>
> "Milly Staples [MVP - Outlook]" wrote:
>
> > Try uninstalling and reinstalling your Zone Alarm, Norton, and AVG and
> > reinstall all with a custom installation, electing to skip all of the mail
> > scanning options (bets are that it is the Norton that is causing the
> > problem - a known issue here for many posters).
> >
> > Make that donation to the Susan G. Comens Foundation, please (breast cancer
> > research). And thanks for a thoughtful idea - these forums are free service
> > provided by volunteers, no payment required but your thoughtfulness is
> > appreciated by all who may benefit from your generosity.
> >
> >
> > --
> > Milly Staples [MVP - Outlook]
> >
> > Post all replies to the group to keep the discussion intact. Due to
> > the (insert latest virus name here) virus, all mail sent to my personal
> > account will be deleted without reading.
> >
> > After furious head scratching, Igor Quasimodo asked:
> >
> > | Hello Milly,
> > | I have been to "Zone Alarm Security Suite and both inbound and
> > | outbound mail plus junk have been disabled and the firewall switched
> > | off. Then Nortons Premier and again the email scanning options both
> > | in and out are now off. AVG
> > | 7.0 Professional and e-mail scanning is off.
> > | Windows firewall well I went to the security setup and although the
> > | main windows says it is on when you go to details it says it is off!
> > | I have turned of eTrust Pest patrol, Microsoft Antispyware. I I think
> > | that is about it. All programs are genuine and upto date.
> > |
> > | I then tried sending myself a message, sent okay but not recieved
> > | althug again it said all funcions working okay.
> > |
> > | So that is tried. I know thoughts of program conflicts will cross
> > | your mind but I promise I have tried with everything turned off!
> > |
> > | So what do you suggest I un-install and re-install? I will try
> > | anything!
> > | I really do appreciate your help. I certainly need a Sherlock Holmes
> > | and as I said,
> > | I promise that Cancer research will benifit when this problem is
> > | resoved! many thanks for reading this.
> > |
> > | Mike Tagg
> > |
> > | "Milly Staples [MVP - Outlook]" wrote:
> > |
> > || Disable any email scanning from your AV or firewall and try again.
> > || If it still does not work, uninstall both and reinstall and be sure
> > || to uncheck the option to check incoming/outgoing emails.
> > ||
> > || --
> > || Milly Staples [MVP - Outlook]
> > ||
> > || Post all replies to the group to keep the discussion intact. Due to
> > || the (insert latest virus name here) virus, all mail sent to my
> > || personal account will be deleted without reading.
> > ||
> > || After furious head scratching, Igor Quasimodo asked:
> > ||
> > ||| "I have Windows XP Pro and "Microsoft Professional 2003" plus all
> > ||| updates. Using "Outlook I have set up my email account. gone through
> > ||| the settings meticulously. You know, E-mail address, username,
> > ||| password, pop. smtp (With Tiscali) all done in Outlook setting up an
> > ||| account. I then check settings and they all work fine and I get the
> > ||| message "Congratulations" All tasks completed and a test message
> > ||| successfully sent to myself!
> > |||
> > ||| Problem? I am just not receiving ANY messages! I have also tried
> > ||| with Outlook Express 6 and set up an account all okay but once again
> > ||| no messages received! I have tried with and without firewall and AVG
> > ||| and spyware running. All to no avail.
> > |||
> > ||| The strange thing is... I run "Mailwasher Pro" which kind of looks
> > ||| at the mail on your server before downloading it so you can avoid
> > ||| Junk/Spam/Possible virus etc and they show up on there! All the
> > ||| messages I cannot download! Yet it uses exactly the same settings
> > ||| (obviously) to access my account! I can also go to "Tiscali" website
> > ||| and look up mail and see what I have.
> > |||
> > ||| I just do not know what to do! Do I re-install "windows" (can I do
> > ||| that over "Service Pack 2") Do I uninstall Office Pro? However as
> > ||| I cannot download with "Outlook Express" Which is a "Windows
> > ||| program, I am reluctant to think it is the "Office" program
> > |||
> > ||| If anyone can help I would be very grateful and a substantial
> > ||| donation will go to the Cancer Research" Mind you I think you will
> > ||| have to be a "Sherlock Holmes?"
> > ||| As I cannot access my e-mail I am at: igor_quasimodo@hotmail.com
> > ||| Thank you for reading this. I hope it made sense! Mike Tagg
> >
> >
> >

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