Re: I cannot receive my e-mail!
From: Milly Staples [MVP - Outlook] (MillyS_at_donteventhinkaboutmailingmemvps.org)
Date: 02/21/05
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Date: Mon, 21 Feb 2005 13:51:25 -0800
In reality, if you have real-time scanning running, you are in no danger
whatsoever. Opening mail from Outlook will cause it to be scanned by your
default AV client. Also, infected attachments are caught automatically
anyway.
The marketing of email scanning additions to AV scanners is a tool to
ensnare the novice - those of us who know how AV scanning works know better.
You are no more or less protected without the additional $$ bells and
whistles.
Tell me, if you are sending an infected mail, how did it get infected?
Shouldn't your real-time AV scanner detect and quarantine the virus before
it gets to your mail?
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After furious head scratching, Igor Quasimodo asked:
| Okay, will do I /We should know within the next coule of hours. I am
| going to un-install and then try a e-mailing myself with those
| programs un-installed. I shall feek very naked! Fingers crossed for
| success and then I shall be asking for the address of Susan G Comens.
| Wish me Luck!
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Try uninstalling and reinstalling your Zone Alarm, Norton, and AVG
|| and reinstall all with a custom installation, electing to skip all
|| of the mail scanning options (bets are that it is the Norton that is
|| causing the problem - a known issue here for many posters).
||
|| Make that donation to the Susan G. Comens Foundation, please (breast
|| cancer research). And thanks for a thoughtful idea - these forums
|| are free service provided by volunteers, no payment required but
|| your thoughtfulness is appreciated by all who may benefit from your
|| generosity.
||
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, Igor Quasimodo asked:
||
||| Hello Milly,
||| I have been to "Zone Alarm Security Suite and both inbound and
||| outbound mail plus junk have been disabled and the firewall switched
||| off. Then Nortons Premier and again the email scanning options both
||| in and out are now off. AVG
||| 7.0 Professional and e-mail scanning is off.
||| Windows firewall well I went to the security setup and although the
||| main windows says it is on when you go to details it says it is
||| off! I have turned of eTrust Pest patrol, Microsoft Antispyware. I
||| I think that is about it. All programs are genuine and upto date.
|||
||| I then tried sending myself a message, sent okay but not recieved
||| althug again it said all funcions working okay.
|||
||| So that is tried. I know thoughts of program conflicts will cross
||| your mind but I promise I have tried with everything turned off!
|||
||| So what do you suggest I un-install and re-install? I will try
||| anything!
||| I really do appreciate your help. I certainly need a Sherlock Holmes
||| and as I said,
||| I promise that Cancer research will benifit when this problem is
||| resoved! many thanks for reading this.
|||
||| Mike Tagg
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| Disable any email scanning from your AV or firewall and try again.
|||| If it still does not work, uninstall both and reinstall and be sure
|||| to uncheck the option to check incoming/outgoing emails.
||||
|||| --Â
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
|||| After furious head scratching, Igor Quasimodo asked:
||||
||||| "I have Windows XP Pro and "Microsoft Professional 2003" plus all
||||| updates. Using "Outlook I have set up my email account. gone
||||| through the settings meticulously. You know, E-mail address,
||||| username, password, pop. smtp (With Tiscali) all done in Outlook
||||| setting up an account. I then check settings and they all work
||||| fine and I get the message "Congratulations" All tasks completed
||||| and a test message successfully sent to myself!
|||||
||||| Problem? I am just not receiving ANY messages! I have also tried
||||| with Outlook Express 6 and set up an account all okay but once
||||| again no messages received! I have tried with and without
||||| firewall and AVG and spyware running. All to no avail.
|||||
||||| The strange thing is... I run "Mailwasher Pro" which kind of looks
||||| at the mail on your server before downloading it so you can avoid
||||| Junk/Spam/Possible virus etc and they show up on there! All the
||||| messages I cannot download! Yet it uses exactly the same settings
||||| (obviously) to access my account! I can also go to "Tiscali"
||||| website and look up mail and see what I have.
|||||
||||| I just do not know what to do! Do I re-install "windows" (can I
||||| do that over "Service Pack 2") Do I uninstall Office Pro?
||||| However as I cannot download with "Outlook Express" Which is a
||||| "Windows program, I am reluctant to think it is the "Office"
||||| program
|||||
||||| If anyone can help I would be very grateful and a substantial
||||| donation will go to the Cancer Research" Mind you I think you will
||||| have to be a "Sherlock Holmes?"
||||| As I cannot access my e-mail I am at: igor_quasimodo@hotmail.com
||||| Thank you for reading this. I hope it made sense! Mike Tagg
- Next message: Milly Staples [MVP - Outlook]: "Re: Error message opening a folder"
- Previous message: John in Woodstock: "Re: Unknown error 0x80040201"
- In reply to: Igor Quasimodo: "Re: I cannot receive my e-mail!"
- Next in thread: Igor Quasimodo: "Re: I cannot receive my e-mail!"
- Messages sorted by: [ date ] [ thread ]
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