Re: I cannot receive my e-mail!
From: Igor Quasimodo (IgorQuasimodo_at_discussions.microsoft.com)
Date: 02/21/05
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Date: Mon, 21 Feb 2005 12:49:02 -0800
Okay, will do I /We should know within the next coule of hours. I am going to
un-install and then try a e-mailing myself with those programs un-installed.
I shall feek very naked! Fingers crossed for success and then I shall be
asking for the address of Susan G Comens.
Wish me Luck!
"Milly Staples [MVP - Outlook]" wrote:
> Try uninstalling and reinstalling your Zone Alarm, Norton, and AVG and
> reinstall all with a custom installation, electing to skip all of the mail
> scanning options (bets are that it is the Norton that is causing the
> problem - a known issue here for many posters).
>
> Make that donation to the Susan G. Comens Foundation, please (breast cancer
> research). And thanks for a thoughtful idea - these forums are free service
> provided by volunteers, no payment required but your thoughtfulness is
> appreciated by all who may benefit from your generosity.
>
>
> --
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact. Due to
> the (insert latest virus name here) virus, all mail sent to my personal
> account will be deleted without reading.
>
> After furious head scratching, Igor Quasimodo asked:
>
> | Hello Milly,
> | I have been to "Zone Alarm Security Suite and both inbound and
> | outbound mail plus junk have been disabled and the firewall switched
> | off. Then Nortons Premier and again the email scanning options both
> | in and out are now off. AVG
> | 7.0 Professional and e-mail scanning is off.
> | Windows firewall well I went to the security setup and although the
> | main windows says it is on when you go to details it says it is off!
> | I have turned of eTrust Pest patrol, Microsoft Antispyware. I I think
> | that is about it. All programs are genuine and upto date.
> |
> | I then tried sending myself a message, sent okay but not recieved
> | althug again it said all funcions working okay.
> |
> | So that is tried. I know thoughts of program conflicts will cross
> | your mind but I promise I have tried with everything turned off!
> |
> | So what do you suggest I un-install and re-install? I will try
> | anything!
> | I really do appreciate your help. I certainly need a Sherlock Holmes
> | and as I said,
> | I promise that Cancer research will benifit when this problem is
> | resoved! many thanks for reading this.
> |
> | Mike Tagg
> |
> | "Milly Staples [MVP - Outlook]" wrote:
> |
> || Disable any email scanning from your AV or firewall and try again.
> || If it still does not work, uninstall both and reinstall and be sure
> || to uncheck the option to check incoming/outgoing emails.
> ||
> || --Â
> || Milly Staples [MVP - Outlook]
> ||
> || Post all replies to the group to keep the discussion intact. Due to
> || the (insert latest virus name here) virus, all mail sent to my
> || personal account will be deleted without reading.
> ||
> || After furious head scratching, Igor Quasimodo asked:
> ||
> ||| "I have Windows XP Pro and "Microsoft Professional 2003" plus all
> ||| updates. Using "Outlook I have set up my email account. gone through
> ||| the settings meticulously. You know, E-mail address, username,
> ||| password, pop. smtp (With Tiscali) all done in Outlook setting up an
> ||| account. I then check settings and they all work fine and I get the
> ||| message "Congratulations" All tasks completed and a test message
> ||| successfully sent to myself!
> |||
> ||| Problem? I am just not receiving ANY messages! I have also tried
> ||| with Outlook Express 6 and set up an account all okay but once again
> ||| no messages received! I have tried with and without firewall and AVG
> ||| and spyware running. All to no avail.
> |||
> ||| The strange thing is... I run "Mailwasher Pro" which kind of looks
> ||| at the mail on your server before downloading it so you can avoid
> ||| Junk/Spam/Possible virus etc and they show up on there! All the
> ||| messages I cannot download! Yet it uses exactly the same settings
> ||| (obviously) to access my account! I can also go to "Tiscali" website
> ||| and look up mail and see what I have.
> |||
> ||| I just do not know what to do! Do I re-install "windows" (can I do
> ||| that over "Service Pack 2") Do I uninstall Office Pro? However as
> ||| I cannot download with "Outlook Express" Which is a "Windows
> ||| program, I am reluctant to think it is the "Office" program
> |||
> ||| If anyone can help I would be very grateful and a substantial
> ||| donation will go to the Cancer Research" Mind you I think you will
> ||| have to be a "Sherlock Holmes?"
> ||| As I cannot access my e-mail I am at: igor_quasimodo@hotmail.com
> ||| Thank you for reading this. I hope it made sense! Mike Tagg
>
>
>
- Next message: Roady [MVP]: "Re: Why does outlook ask for the Office disk when I try to send email."
- Previous message: Sue Mosher [MVP-Outlook]: "Re: how to find outlook address book?"
- In reply to: Milly Staples [MVP - Outlook]: "Re: I cannot receive my e-mail!"
- Next in thread: Milly Staples [MVP - Outlook]: "Re: I cannot receive my e-mail!"
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- Reply: Igor Quasimodo: "Re: I cannot receive my e-mail!"
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