Outlook 2003 malfunctions, please help

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Dan (nospam_at_nomail.com)
Date: 01/26/05


Date: Wed, 26 Jan 2005 13:28:07 +0100

Hi there,

It seems that I have a problem with Outlook 2003 SP1
(WinXP SP2, Exchange 2000).

A while after I start using Outlook, it begins to malfunction.
Here are some symptoms

- Opening a message from the Desktop Alert window results
    in error message "Could not open the item. try again"
- Drag and drop of messages from any messagelist (inbox or any PST
    folder) into an open message as an attachment fails without
    any error message.
- The function Move to Folder on open message fails with the error
- Macros running in a Search Folder will fail because items
    are not found in the folder (see previous post "Working
    macro now fails.. why?")

- Then to a later time it gets worse: accessing a search folder
    results in a gray area with "Unable to display folder"

- Sometimes Outlook hangs during Exit. I have to kill the process.

I can "fix" this by restarting Outlook. But that is very inconvenient
if you have a lot of messages open and you are in the middle of
the work.

I have made "Detect and Repair"... problem still exists
I have made a complete reinstall of Office 2003... problem still exists
I have completely de-installed, rebooted and installed Office 2003...
problem still exists
I have scanned/fixed (scanpst) all PST and teh OST file)
My PST files are all below 500MB, OST is about 50MB

I checked on the following KB's, but they seem not to apply.
http://support.microsoft.com/default.aspx?scid=kb;en-us;820717
http://support.microsoft.com/default.aspx?scid=kb;en-us;872839

What else can I do?

Thanks

Dan



Relevant Pages

  • Outlook 2003 malfunctions, please help
    ... A while after I start using Outlook, ... The function Move to Folder on open message fails with the error ...
    (microsoft.public.outlook.general)
  • Re: Hyperlinks not working in Outlook 2000

    (microsoft.public.outlook)
  • Re: Containing folder from MailItem
    ... switched to another folder, then replied to the open message. ... Sue Mosher, Outlook MVP ... >> body of the reply message to get the date/time of the original message. ...
    (microsoft.public.office.developer.outlook.forms)
  • Re: Lost saved email while upgrading to XP
    ... Normally on upgrade, your old mail is automatically imported by Outlook Express. ... Sometimes this fails and you need to do a manual import ... I had 50 plus> important saved emails in this folder. ...
    (microsoft.public.internet.mail)
  • Cant Delete Message
    ... I have a message in my Sent box of my Outlook 2003/Exchange 2003 mailbox ... I try and synchonise this folder it fails and I think its due to this ... How can I remove this message from my mailbox. ...
    (microsoft.public.exchange.clients)