Re: Outlook 2003 delayed emails

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Pete c (peterculdrose_at_fsnet.co.uk)
Date: 01/20/05 

Date: Thu, 20 Jan 2005 12:01:28 -0000

i have started outlook 2003 in safe mode, you do this by pressing ctrl and
clicking on outlook, unfortunately no difference, i see that the delaying of
emails is a known issue in outlook 2003, any more ideas of a solution?

many thanks

Peter

"Vanguard" <see_signature> wrote in message
news:ONlfLtM$EHA.1264@TK2MSFTNGP12.phx.gbl...
> "Pete c" <peterculdrose@fsnet.co.uk> wrote in message
> news:csg5jr$37h$1@newsg1.svr.pol.co.uk...
>> found the opm log but no mention of smtp just tx and rx... what do i do
>> now?
>>
>> "Pete c" <peterculdrose@fsnet.co.uk> wrote in message
>> news:csg4jc$l1d$1@newsg4.svr.pol.co.uk...
>>> finally managed to find the folder called outlook logging called first
>>> run, is this it, this waht was in the log:
>>>
>>> *** Starting First Run (01-13-2005 18:37:52) ***
>>> ...HrPreSplashFirstRun called.
>>> ...HrPreLogFirstRun called.
>>> ...HrPostLogFirstRun called.
>>> ..... FCheckFirstRunStatus failed reading machine value "17019"!
>>> ...deleting WAB4/UseOutlook because we're using MAPI.
>>> ...writing UUID to HKCU.
>>> ...setting Primary Client to Outlook.
>>> *** Ending First Run (01-13-2005 18:38:15) ***
>>>
>>>
>>> "Pete c" <peterculdrose@fsnet.co.uk> wrote in message
>>> news:csg3nl$4ao$1@news7.svr.pol.co.uk...
>>>> ive been to C:\Documents and Settings\<logon name>\Local
>>>> Settings\temp\OPMLOG.LOG
>>>>
>>>> but there is no log file there, in outlook it says that logging is
>>>> enabled....
>>>>
>>>> "Vanguard" <see_signature> wrote in message
>>>> news:%23yiZ5NA$EHA.3820@TK2MSFTNGP11.phx.gbl...
>>>>> "Pete c" <peterculdrose@fsnet.co.uk> wrote in message
>>>>> news:cse89l$kg5$1@newsg1.svr.pol.co.uk...
>>>>>> done that and enabled log and exited and then sent a couple of
>>>>>> messages to myself, when they come back will they have the log
>>>>>> embedded in them or will i need to look elsewhere
>>>>>
>>>>>
>>>>> Outlook's troubleshooting logfile is in %temp%\opmlog.txt; see
>>>>> http://support.microsoft.com/?id=300479.
>
>
> Once you enable the troubleshooting log, you have to exit Outlook (it
> tells you this). Then make sure there isn't an old one around; if so,
> delete it. Then start Outlook. It will probably do a mail poll right
> away because of being configured to schedule them. If you did not have
> any pending outbound e-mails in your Outbox when you loaded Outlook, send
> an e-mail. Exit Outlook.
>
> Don't know what you were looking at in the above logfile output. Maybe
> OL2003 changed the format of the output it puts into its logfile. Below
> is what I see in OL2002 which, after sending a test e-mail, shows lines
> like:
>
> yyyy.mm.dd hh:mm:ss "SMTP: <direction> ...
>
> where direction is "tx" when it transmits to the mail server and "rx" when
> it receives data from the mail server. Below is a copy of what I see when
> I send an e-mail to an SMTP server with the timestamps removed and all the
> encompassing Callback function syntax removed (braced text are my
> comments):
>
> SMTP: Finding host
> SMTP: Connecting to host
> SMTP: Securing connection {I'm using SSL connects}
> SMTP: Connected to host
> SMTP: <rx> 220 <myISPdomain> - <their comment>
> SMTP: [tx] EHLO <myhostname>
> SMTP: <rx> 250-<setup status & supported commands> {repeated several
> times}
> SMTP: Authorizing to server
> SMTP: [tx] AUTH LOGIN
> {a few more SMTP: lines for handling SSL authentication}
> SMTP: <rx> 235 Authentication successful
> SMTP: Authorized to host
> SMTP: Connected to host
> SMTP: [tx] MAIL FROM: <myemailaddr>
> SMTP: <rx> 250 ok
> SMTP: [tx] RCPT TO: <destinationEmailAddr> {to whom I sent the test
> e-mail}
> SMTP: <rx> 250 ok; [simple] forward to <destinationEmailAddr>
> SMTP: [tx] DATA {my e-mail client transmists the message}
> SMTP: <rx> 354 ok
> SMTP: [tx] . {to mark the end of the message}
> SMTP: <rx> 250 ok
>
> You don't get to see a duplicate of the message data (headers and body)
> since that would make the logfile huge. The RCPT TO command specified who
> gets my e-mail, the DATA command sends the content of that message to the
> mail server, the mail server got it and returned the "354 ok" status, and
> my e-mail client said it was done (i.e., no more other messages to send).
> Once the "354 ok" status got returned from the DATA command, the mail
> server has all the information it needs to deliver the message: who it
> goes to and what it is. After that, I have no control over the message
> anymore. The comments after the status codes is optional and variable.
> What you are looking for when sending a message are the lines:
>
> SMTP: [tx] RCPT TO: <destinationEmailAddr>
> Your e-mail client tells the mail server where to deliver the message.
> SMTP: <rx> 250
> The mail server replies that it got the recipient info.
> SMTP: [tx] DATA
> You send the content of your message (headers & body).
> SMTP: <rx> 354
> The mail server say, "Got it okay".
> SMTP: [tx] .
> You tell the mail server that there is no more data for the message.
> SMTP: <rx> 250
> Mail server says okay - then it sends whenever it so chooses.
>
> You can use the timestamp on the "SMTP: <rx> 250" line (at the end of
> sending the message) to note when your ISP's mail server got your message.
> If it then takes 4 hours for it to arrive, you need to trace backward
> through the Received headers to see where the delay occurred.
>
> If the OL2003 logfile is significantly different than for OL2002 (which I
> have), you'll have to post the logfile so it can be analyzed. Enabling
> logging, exit Outlook, delete the old logfile, start Outlook, send a test
> e-mail, exit Outlook, and post the logfile.
>
> --
> _________________________________________________________________
> Post your replies to the newsgroup. Share with others.
> E-mail: vanguard_help AT yahoo.com (append "#NEWS#" to Subject)
> _________________________________________________________________
>

Relevant Pages

  • mail server (SMTP) and the authentication
    ... Outlook keeps returning several errors when sending mail on my laptop. ... SMTP beyond web mail which does not suffice for me. ... allows me to setup a SMTP mail server for sending email. ... This problem is corrected in Office XP Service Pack 3.To resolve this ...
    (microsoft.public.outlook.general)
  • mail server (SMTP) and the authentication
    ... Outlook keeps returning several errors when sending mail on my laptop. ... SMTP beyond web mail which does not suffice for me. ... allows me to setup a SMTP mail server for sending email. ... This problem is corrected in Office XP Service Pack 3.To resolve this ...
    (microsoft.public.outlook)
  • Re: Outlook 2003 delayed emails
    ... >> ...setting Primary Client to Outlook. ... OL2003 changed the format of the output it puts into its logfile. ... when it receives data from the mail server. ... SMTP: Finding host ...
    (microsoft.public.outlook)
  • Re: Outlook problem
    ... Are the PCs that you are dealing with part of a LAN and accessing the mail server via the ... These commands are used to identify the SMTP client to the SMTP ... Slipstick Systems Outlook and Exchange Solutions Center ...
    (microsoft.public.internet.mail)
  • Re: new server ISA or Exchange problem?
    ... but we are not receiving any e-mail via Outlook ... All e-mail is coming through SMTP with Exchange with some very ... Modern Travel Services / Rainbow Sky Travel ... directly from an outside mail server and not from Exchange. ...
    (microsoft.public.windows.server.sbs)