Re: Outlook 2003 crashing/not closing
From: neo [mvp outlook] (neo_at_online.mvps.org)
Date: 12/21/04
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Date: Mon, 20 Dec 2004 19:51:27 -0800
This is going to sound like a lousy answer, but can you temporarily
uninstall NWS 2005 and ZoneAlarm? (Go with the built-in firewall
temporarily and see if the situation improves. The reason that I ask is
that both offer e-mail scanning and to be absolutely sure, the best thing is
to remove just incase disabling the feature isn't enough.)
"Mike" <iammike@thatsit.myob> wrote in message
news:h9Mxd.1154$F67.598@newssvr12.news.prodigy.com...
>I am having ongoing, though random, problems with Outlook 2003 crashing and
>not closing. In a recent post the following were listed as reasons for it
>not closing:
>
>
> 1. PDA synchronization software with your PDA in the cradle.
> 2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
> for an alleged fix.
> 3. Franklin-Cover Plan Plus!
> 4. COM Add-ins.
> 5. Mail reminder add-ins that keep a stub of Outlook open in the
> background
> to check for new mail and fire reminders.
> 6. Anti-virus/firewall programs that are set to scan incoming and
> outgoing
> mail.
>
> I only have item 1 (Palm HotSync manager) running, and closing that does
> not solve the problem. What concerns is me a) the problem is random and
> b) it is getting worse (it happens more frequently). Hardware info: P IV
> 3ghz, 1.5gb RAM, 160gb HD. OS info: WinXP Pro SP2, running NSW 2005
> (email scanning disabled), ZoneAlarm Pro (5.5.062.004), and PGP 8.1. Any
> suggestions or information would be appreciated.
>
> Mike
>
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