Re: Cannot send mail - Helo command rejected error

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: vesperholly (vesperholly_at_discussions.microsoft.com)
Date: 12/14/04 

Date: Tue, 14 Dec 2004 01:49:02 -0800

Thanks for your help, but I really don't think it's an ISP or server problem.
Two days ago I could download mail just fine. The only thing that's changed
since then is I had to do a System Restore which wiped my settings. I had to
go back and manually take down the Norton firewall and WinXP firewall,
reinstall programs, etc. Some kind of default has been turned on, that used
to be off, that now won't let my SMTP connect but I can't figure out what it
is.

I think the key lies in HELO command and fully-qualified host name. I tried
changing it to my name, and then to my ISP's domain name (not kent.edu but
xyz.net), and STILL no go! Any more ideas?

"Brian Tillman" wrote:

> Jeff Stephenson [MSFT] <stephenson@online.microsoft.com> wrote:
>
> > You could try just changing your computer name to something like the
> > latter form, but it may well be that the server will try and look up
> > the address for that name, not find it (or find it but with a
> > different address) and continue to reject your connection. If that's
> > the case, you'll need to talk to your provider to figure out what you
> > need to do.
>
> The better way is to configure the TCP/IP connection to supply the domain.
> Right-click My Network Places and choose Properties. Right-click the
> network interface providing the link to yoru ISP and choose Properties.
> Select Internet Protocol (TCP/IP) and click Properties. Click Advanced,
> then the DNS tab. At the bottom, include the ISP's domain (kent.edu, for
> example, as you stated) in the "DNS suffix for this connection" box.
> --
> Brian Tillman
>
>

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