Re: Outlook 2003 keeps corrupting my PST

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From: YBOTI (rick_at_yboti.com)
Date: 10/20/04


Date: 19 Oct 2004 19:06:09 -0700


"Jeff Stephenson [MSFT]" <stephenson@online.microsoft.com> wrote in message news:<uHKCjuftEHA.3788@TK2MSFTNGP09.phx.gbl>...
> Which spam filter are you using? Could you try turning it off for a while
> (a pain, I know...) to see if it might be causing the problem?

Did that already - uninstalled it completely. I have been using
IHateSpam from Sunbelt. Also turned Microsoft spam filter off.

Remember too, that at one point I transferred this PST file to a
Laptop running 2002. (I am using the 2002 format at the present time,
but this problem has been occurring with BOTH formats. I actually was
trying the old format at first just to see if only the new formated
file was a problem. Obviously, that was not it.) At any rate, I
transferred the PST to a laptop and used it with OL 2002 for two weeks
without a single incident. Transferred it back to my Desktop upon my
return and commenced having trouble the same as before immediately.
Since then I am on about my 3rd-4th new PST and profile. In fact, I am
going to have to rebuild again right now since my entire inbox,
outbox, and sent folders plus all sub-folders are all in a recovered
folder after the most recent hose job this afternoon. I had to kill
the OL process because it was not responding. Other than the messages
I sent the other day, there were no new events.

>
> If turning off your spam filter doesn't work, could you go to Tools ->
> Options -> Other -> Advanced Options and see if you have any add-ins
> installed (look in Add-In Manager and COM Add-Ins). I'm unaware of any
> problems with corrupted PSTs except on network shares; frequent crashes and
> corruption are often (not always, I'll admit...) tied to third-party
> software trying to work with Outlook.

I have uninstalled all third party software, and have no add-ins.
After my last reinstall I left everything else out of the mix.

>
> Please do send the reports whenever Outlook crashes. These reports are
> incredibly valuable to us, because they give us the ability to debug crashes
> that we simply never saw during testing. Since we fix crashes that users
> experience in most-frequently-reported order, the more often you click that
> "send report" button, the more likely it is that the bug will be fixed in
> the next service pack.

I will do so religiously. Thanks much.


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