Re: Outlook 2000 - Installation Problem - I don't think so...

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Martin Ibbotson (mhibbotson.x_at_xalt.co.uk)
Date: 08/22/04 

Date: Sun, 22 Aug 2004 23:12:39 GMT

Hi Milly!

I've checked Windows Update web pages and there are no updates
outstanding, so I guess the answer must be - yes. How can I check?

Many thanks and kind regards,
Martin

"Milly Staples [MVP - Outlook]"
<MillyS@donteventhinkaboutmailingmemvps.org> wrote in message
news:ernj3k8hEHA.2908@TK2MSFTNGP10.phx.gbl...
> Have you updated MDAC from Windows Update?
>
> --
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact. Due to
> the (insert latest virus name here) virus, all mail sent to my
personal
> account will be deleted without reading.
>
> After searching google.groups.com and finding no answer, Martin
Ibbotson
> asked:
>
> | I am running Outlook 2000 under Windows XP Home on a laptop and have
> | been doing so for 18 months.
> |
> | I have recently been getting the following problem:
> |
> | 1. When Windows has finished loading, I load Outlook without any
> | problems - loads without problems, including personal toolbars.
> |
> | 2. When I close Outlook - no problems either
> |
> | 3. If I open Outlook again, I get an error message saying "Improper
> | Installation", but it loads OK except that it looses my personal
> | toolbars. When I try to view an e-mail through preview pane, it just
> | appears grey.
> |
> | 4. When I close Outlook, it closes with an error message "R6025 Pure
> | Virtual Function Call"
> |
> | If I restart Windows, we go back to step 1....
> |
> | Now, I know that I have no installed and software since this problem
> | started, I can assure you that it is not a virus (Norton 2004 seems
to
> | always advise if there is any signs of a virus). The only thing I
can
> | think of that has happened in the last few weeks is that I have
> | updated Windows XP updates.
> |
> | 1. If anyone if familiar with this problem, do you know which update
> | causes it?
> | or,
> | 2. I've been reluctant to attempt a re-installation a) because I'm
not
> | sure that this problem won't affect a re-installation process and b)
> | potential of losing all my existing e-mails. Any advice on this
> | option?
> |
> | Many thanks for any help.....
> |
> | Martin
>
>

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