Re: Error in registry for extension "Exchange Extensions"

From: neo [mvp outlook] (neoheart_at_remove-heart.mvps.org)
Date: 06/24/04


Date: Thu, 24 Jun 2004 05:14:13 -0700

Two thoughts...

1) delete the file named extend.dat while outlook and all e-mail enabled
apps are closed. start outlook and see if you get the error. if you still
do, proceed to "2"

2) launch regedit and go to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Extensions. One of
the keys under here is mucked up. Since you mention "Exchange Extensions",
I would think that is the value that is problematic. With Outlook closed,
export this section of the registry and then delete the Exchange Extensions
value + do step one above. Start Outlook, if no error message, go to Tools
| Options | Other | Advanced Options | Addin manager and add Exchange
Extensions back into the list.

"Dan" <anonymous@discussions.microsoft.com> wrote in message
news:2115801c459d6$9470a460$a001280a@phx.gbl...
> Hi Guys
>
> When I try and load Outlook 2003 on a users machine I get
> the above error message which appears 4 times then let
> you in to Outlook.
>
> I have tried to repair office but it fails plus I cannot
> uninstall office via the cd or add remove programs or
> from the detect and repair option in help. i get an IO
> error.
>
> Does anyone have any ideas how i should fix this?
>
> Cheers
>
> Dan



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