Re: password not being saves

From: Norman Harker (njharker_at_optusnet.com.au)
Date: 06/16/04 

Date: Wed, 16 Jun 2004 21:28:28 +1000

Hi George!

I've drawn exactly the same blanks that you have plus a few others.
Others seem to be facing the same problems.

A few questions here trying to find the source of the problem.

Is this recent? If so from when did it start? [I'm suspecting a
Windows update last week]
What is your Operating System? [I'm beta testing XP SP2]

Darned annoying isn't it? Especially as the password request jumps in
front of everything you are doing. 

-- 
Regards
Norman Harker MVP (Excel)
Sydney, Australia
njharker@optusnet.com.au
"George" <georgew@w2kadmin.com> wrote in message 
news:27ec01c45390$7dd73b70$3a01280a@phx.gbl...
>I have tried everything I know to do. I have edited my
> registry as in a few posts from Microsoft without
> progress.
> " Microsoft Knowledge Base Article - 836664"
>
> And this one here,
>
> 1) Back Up The Registry
>
> Just to be safe you should back up this registry key
> before making modifications.
>
> Click Start, Run, and type regedit in the box, and then
> click OK
> In the left panel, click the pluses next to
> HKEY_CURRENT_USER
> Software
> Microsoft
> Right click on Protected Storage System Provider and
> select Export
> In the File name box, type a unique name for the key
> In the Save In box, click a location for the file to be
> saved (I would recommend the Desktop)
> Click Save
> 2) Change the Permissions
>
> Still in the Registry, Right click on Protected Storage
> System Provider and select Permissions
> Click the user name for the user that is currently logged
> on and ensure that Read and Full Control permissions are
> both set to Allow
> Click on the Advanced button, and select the Permissions
> tab
> Highlight the currently logged on user, and make sure
> that Full Control is listed in the Permissions column,
> and that This Key and Subkeys is listed in the Apply To
> column
> Place a check mark in the box for "Replace Permission
> Entries on all Child Objects with Entries Shown Here that
> Apply to Child Objects"
> Click Apply
> A box will appear asking if you are sure you want to do
> this, click Yes
> Click Ok and then Click Ok again to return to the
> Registry Editor
> 3) Delete the Key
>
> Click the plus sign next to Protected Storage System
> Provider key
> Right click the user sub-key folder that will look
> similar to:
>
> S-1-5-21-3723271197-429115175-1203367206-1003
>
> Click Delete and then click Yes in the Confirm Key Delete
> dialog box that appears
> Each identity may have a sub-key under the Protected
> Storage System Provider key. Delete all of the user sub-
> key folders under the Protected Storage System Provider
> key using the same method
> Close the Registry and Reboot the Computer
> 4) Reenter Password in Outlook Express or Outlook
>
> Open Outlook Express or Outlook
> When you are prompted to Enter password, go ahead and
> retype it and make sure the Save Password box is checked
> This should complete the steps for fixing the problem of
> the password not being saved in Outlook Express or
> Outlook.
>
> Anyone have an idea on what I should try next?
> I even tried reinstalling Office XP.
>
> Thabks for and help you can give, GW
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