Recover Deleted Bug?
From: Lando (lando_at_noemails.com)
Date: 06/15/04
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Date: Tue, 15 Jun 2004 09:31:50 -0500
We have Outlook/Exchange 2003 and the users are running in cached mode. When
a user recovers a deleted item from their deleted items folder it does not
show up in their mailbox. If you look at the syncronization settings there
is 1 item now on the server and 0 in the folder. The item does not come down
to the client even if you press F9. If you go into your Outlook web access
the file is there but not on the client. If you take the user out of cached
mode it works every time.
I have narrowed it down to a policy problem. When you set the policy,
Emptytrash 1 (Empty Deleted Items Upon Exiting) the receoverd item is not
downloaded to the client when in cached mode. As soon as you remove this
policy the file appears.
Can anyone shed some light on this on if it is a bug or something else and
if so is there a fix. We do not want to turn off the policy to not empty
trash because our users would NEVER empty it.
Thanks!
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