Re: pop and smtp errors unique to machine

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: Rob Schneider (rmschne_at_removetheones_b1e1e1b.net.net)
Date: 06/05/04 

Date: Sat, 05 Jun 2004 15:12:26 +0100

good catch. I read it more than once, and read it wrong each time.
Have another cup of coffee, I guess. :-)

neo [mvp outlook] wrote:
> His post doesn't indicate the client is trying SSL. (See the line Secure
> (SSL):No) What he is getting is a socket error. Look for things that would
> prohibit a connection. These things could be something like...
>
> 1) Client uses the MS proxy client and needs to set a rule in the client
> configuration file to allow port 110 and 25.
>
> 2) User may not have a valid ip configuration for his environment. (e.g.
> check network configuration)
>
> 3) personal firewall may be blocking the application from opening a port
>
> 4) corporate firewall may be blocking the host from reaching the pop/smtp
> server (this one is easy to check for. open a command prompt and type
> netstat -n when doing a send/receive. if you see a SYN_SENT next to the IP
> address that represents the POP/SMTP server, then there is a device on the
> network that is prohibiting the connection.)
>
> "Rob Schneider" <rmschne@removetheones_b1e1e1b.net.net> wrote in message
> news:%23KIPQJwSEHA.1472@TK2MSFTNGP09.phx.gbl...
>
>>Are you *absolutely* sure the account is configured correctly?
>>
>>See your ISP's help site. I see the doc
>>
>
> http://www.cogeco.ca/files/pdf/userguides_on/internet/Add_email_account_Outlook6.pdf
>
>>which suggests that you should not be using Secure SSL, yet the error
>>message below suggests that you have set it?
>>
>>Hope this is useful to you. Let us know.
>>
>>rms
>>
>>
>>
>>
>>Gary Roach wrote:
>>
>>>I'm using windows xp home and i'm running into pop and smtp errors using
>>>outlook. i've verified on another machine that the account works and the
>>>settings i'm using are correct. when i try "test account settings" for
>
> the
>
>>>account using outlook the "log on to pop" fails and the "send test
>
> e-mail"
>
>>>fails. i've also tried using outlook express and i get the following pop
>>>error:
>>>
>>>The connection to the server has failed. Account: 'pop.cogeco.ca',
>
> Server:
>
>>>'pop.cogeco.ca', Protocol: POP3, Port: 110, Secure(SSL): No, Socket
>
> Error:
>
>>>10061, Error Number: 0x800CCC0E
>>>
>>>i've scanned for spyware using spybot and it comes up clean. any ideas?
>>>thanks for the help
>>>
>>>gary
>>>
>
>
>

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