Re: Error message Microsoft Outlook has encountered a problem and needs to close
anonymous_at_discussions.microsoft.com
Date: 05/02/04
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- In reply to: Diane Poremsky [MVP]: "Re: Error message Microsoft Outlook has encountered a problem and needs to close"
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Date: Sun, 2 May 2004 00:46:29 -0700
What are addins and how do I uninstall them??? As far as
I know I have not made any changes to the original
installation many months ago, so I am mystified why
outlook should now start to go "wobbly".
>-----Original Message-----
>Do you have an addins installed? if so, uninstall them...
>
>--
>
>
><anonymous@discussions.microsoft.com> wrote in message
>news:70fe01c42fff$c7205f50$a501280a@phx.gbl...
>> No it does not work in safe mode, nor if the firewall
is
>> disabled. suggestions I tried are below. This problem
is
>> a recent one, Outlook has been working just fine until
>> the last week or so, when this error message became
more
>> frequent occurrence. I have run a virus check on my pc
>> today and it shows as being uninfected ( although who
>> knows?) On Friday, after several attempts to access
>> outlook, I finally got in and set up two additional
>> accounts for my two additional users, and two new
>> identities, and now Outlook seems to be locked - if I
can
>> actually get past the error message - on one of the new
>> accounts, being unable to access or update the program.
>> Very annoying and Very frustrating.
>> <<""
>>>-----Try opening Outlook using the ".../CleanViews"
>> switch. The
>> link below will give you the instructions on how to use
>> it.
>>
>> OL2002: Additional Command-Line Switches
>> http://support.microsoft.com/default.aspx?scid=KB;en-
>> us;296192
>>
>> Also try (if the above doesn't work):
>>
>> Close outlook, find and delete all these files in a
>> single attempt:
>>
>> outcmd.dat
>> extend.dat
>> frmcache.dat
>>
>> Then launch outlook.
>>
>> (If using Windows 2000 or XP, you will need to enable
>> searching
>> hidden and system folders.)
>>
>> Then if still not working, try:
>>
>> Look for the "Inbox Repair Tool" in
>> Start | Programs | Accessories |System Tools
>>
>> If you don't find it there, just perform a find on your
>> hard drive
>> for "SCANPST.*". This will bring up both the executable
>> and
>> the Helpfile that accompanies it.
>>
>> If you run this tool and are still having problems,
open
>> the link
>> below and try using that.
>>
>> OL: Oversized PST and OST Crop Tool
>> http://support.microsoft.com/default.aspx?scid=KB;EN-
>> US;q296088&
>>
>> Your mailbox may have gotten oversized. Below are the
>> size limits for
>> a PST file that holds Outlook email.
>>
>> OLK - PST Limitations
>>
>> From: maillist@neostorm.net
>>
>> File Size: 2GB max (reads about 1.92GB in Explorer)
>>
>> Large Table Support not Enabled (Default)
>> * 16,000 folders
>> * 16,000 items per folder
>>
>> Large Table Support Enabled
>> * 65,000 folders
>> * 65,000 items per folder
>>
>> To enable Large Table support, right click on Personal
>> Folders and select
>> properties. Select Advanced. Check the box to enable
>> large table support
>> and select OK until you return to the main window.
>> --
>> Nikki Peterson [MVP - Outlook]
>>
>> "John Frustrated" <fortlaud@mail.com> wrote in message
>> news:708701c42f92$0df4bc50$a001280a@phx.gbl...
>> Outlook hangs when I start it. I have Office Pro
>> w/frontpage. I've uninstalled, reinstalled and updated
>> w/SP3 all to no avail. The task manager shows 2
Outlook
>> icons not responding, I presume the program and the
>> send/receive thingy. Any suggestions? Thanks in
>> advance."">>
>>
>> Original Message-----
>>>What suggestions have you tried? I don't recall the
>> message you are
>>>referring to.
>>>
>>>Rename outcmd.dat and *.SRS (C:\Documents and
>> Settings\username\Application
>>>Data\Microsoft\Outlook)
>>>Does it work if you use safe mode? (start menu, run,
>> type outlook /safe)
>>>Are there any errors in the error log?
>>>Does it work if you disable the Norton firewall?
>>>
>>>--
>>>Diane Poremsky [MVP - Outlook]
>>>Author, Teach Yourself Outlook 2003 in 24 Hours
>>>Coauthor, OneNote 2003 for Windows (Visual QuickStart
>> Guide)
>>>Author, Google and Other Search Engines (Visual
>> QuickStart Guide)
>>>
>>>Outlook Tips: http://www.outlook-tips.net/
>>>Outlook & Exchange Solutions Center:
>> http://www.slipstick.com
>>>OneNote Tips: 1note-tips-subscribe-
>> request@lists.outlooktips.net
>>>
>>>"FrannyG" <anonymous@discussions.microsoft.com> wrote
in
>> message
>>>news:709001c42ff2$1f72e0f0$a601280a@phx.gbl...
>>>>I am unable to open Outlook - get the error message
>> above
>>>> EACH time I try to launch it. I am running Windows
XP,
>>>> have Norton installed, checked the firewall allows
>>>> Outlook. I have uninstalled, reinstalled Outlook and
>>>> downloaded and installed the service pack update. I
>>>> followed some suggestions on this discussion site as
>>>> suggested by Nikkin in the response to: "John
>>>> Frustrated" <fortlaud@mail.com> Sent: 5/1/2004
8:36:21
>>>> AM. but nothing works. Can anyone help?
>>>
>>>
>>>.
>>>
>
>
>.
>
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- In reply to: Diane Poremsky [MVP]: "Re: Error message Microsoft Outlook has encountered a problem and needs to close"
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