Re: Error message Microsoft Outlook has encountered a problem and needs to close

From: Diane Poremsky [MVP] (dianenws_at_poremsky.com)
Date: 05/02/04 

Date: Sun, 2 May 2004 01:25:51 -0400

Do you have an addins installed? if so, uninstall them... 

-- 
<anonymous@discussions.microsoft.com> wrote in message 
news:70fe01c42fff$c7205f50$a501280a@phx.gbl...
> No it does not work in safe mode, nor if the firewall is
> disabled. suggestions I tried are below. This problem is
> a recent one, Outlook has been working just fine until
> the last week or so, when this error message became more
> frequent occurrence. I have run a virus check on my pc
> today and it shows as being uninfected ( although who
> knows?) On Friday, after several attempts to access
> outlook, I finally got in and set up two additional
> accounts for my two additional users, and two new
> identities, and now Outlook seems to be locked - if I can
> actually get past the error message - on one of the new
> accounts, being unable to access or update the program.
> Very annoying and Very frustrating.
> <<""
>>-----Try opening Outlook using the ".../CleanViews"
> switch. The
> link below will give you the instructions on how to use
> it.
>
> OL2002: Additional Command-Line Switches
> http://support.microsoft.com/default.aspx?scid=KB;en-
> us;296192
>
> Also try (if the above doesn't work):
>
> Close outlook, find and delete all these files in a
> single attempt:
>
> outcmd.dat
> extend.dat
> frmcache.dat
>
> Then launch outlook.
>
> (If using Windows 2000 or XP, you will need to enable
> searching
> hidden and system folders.)
>
> Then if still not working, try:
>
> Look for the "Inbox Repair Tool" in
> Start | Programs | Accessories |System Tools
>
> If you don't find it there, just perform a find on your
> hard drive
> for "SCANPST.*". This will bring up both the executable
> and
> the Helpfile that accompanies it.
>
> If you run this tool and are still having problems, open
> the link
> below and try using that.
>
> OL: Oversized PST and OST Crop Tool
> http://support.microsoft.com/default.aspx?scid=KB;EN-
> US;q296088&
>
> Your mailbox may have gotten oversized. Below are the
> size limits for
> a PST file that holds Outlook email.
>
> OLK - PST Limitations
>
> From: maillist@neostorm.net
>
> File Size: 2GB max (reads about 1.92GB in Explorer)
>
> Large Table Support not Enabled (Default)
> * 16,000 folders
> * 16,000 items per folder
>
> Large Table Support Enabled
> * 65,000 folders
> * 65,000 items per folder
>
> To enable Large Table support, right click on Personal
> Folders and select
> properties.  Select Advanced.  Check the box to enable
> large table support
> and select OK until you return to the main window.
> -- 
> Nikki Peterson [MVP - Outlook]
>
> "John Frustrated" <fortlaud@mail.com> wrote in message
> news:708701c42f92$0df4bc50$a001280a@phx.gbl...
> Outlook hangs when I start it. I have Office Pro
> w/frontpage.  I've uninstalled, reinstalled and updated
> w/SP3 all to no avail.  The task manager shows 2 Outlook
> icons not responding, I presume the program and the
> send/receive thingy.  Any suggestions? Thanks in
> advance."">>
>
> Original Message-----
>>What suggestions have you tried? I don't recall the
> message you are
>>referring to.
>>
>>Rename outcmd.dat and *.SRS (C:\Documents and
> Settings\username\Application
>>Data\Microsoft\Outlook)
>>Does it work if you use safe mode? (start menu, run,
> type outlook /safe)
>>Are there any errors in the error log?
>>Does it work if you disable the Norton firewall?
>>
>>-- 
>>Diane Poremsky [MVP - Outlook]
>>Author, Teach Yourself Outlook 2003 in 24 Hours
>>Coauthor, OneNote 2003 for Windows (Visual QuickStart
> Guide)
>>Author, Google and Other Search Engines (Visual
> QuickStart Guide)
>>
>>Outlook Tips: http://www.outlook-tips.net/
>>Outlook & Exchange Solutions Center:
> http://www.slipstick.com
>>OneNote Tips: 1note-tips-subscribe-
> request@lists.outlooktips.net
>>
>>"FrannyG" <anonymous@discussions.microsoft.com> wrote in
> message
>>news:709001c42ff2$1f72e0f0$a601280a@phx.gbl...
>>>I am unable to open Outlook - get the error message
> above
>>> EACH time I try to launch it. I am running Windows XP,
>>> have Norton installed, checked the firewall allows
>>> Outlook. I have uninstalled, reinstalled Outlook and
>>> downloaded and installed the service pack update. I
>>> followed some suggestions on this discussion site as
>>> suggested by Nikkin in the response to:  "John
>>> Frustrated" <fortlaud@mail.com> Sent:  5/1/2004 8:36:21
>>> AM. but nothing works. Can anyone help?
>>
>>
>>.
>>

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