Outlook 2003 Internet mail prompting password

From: Theresa (anonymous_at_discussions.microsoft.com)
Date: 04/30/04


Date: Fri, 30 Apr 2004 10:13:55 -0700

Hi - I just posted a similar issue, except that mine is
keeping other users in my house from getting email at all -
 any news on this topic? Thanks.
************************
I just got a new Dell computer - running Windows XP and
Microsoft Outlook 2003. I have 3 user profiles set up on
Windows - one for each member of my family. Thus I set up
3 email accounts - each one with its own email profile
using our ISP: ameritech.net. I am using a DSL
connection I got from Ameritech.
My own email account works fine - it connects and sends
and receives. However - for the other 2 email accounts, no
matter how I configure them I cannot get it to
send/receive - I get a dialogue box that prompts for a
network ID and password.
I have no network set up, and there is no password or lack
thereof that it will seem to accept. So neither of the
other 2 Outlook accounts set up on this computer will send
or recieve becasue they are blocked by this inane message.
I have found that people are having similar but no
identiacal problems
(see
http://www.newmediamusings.com/blog/2003/02/outlooks_demand
.html,
and Microsoft's own
http://office.microsoft.com/assistance/preview.aspx?
AssetID=HA011142741033&CTT=4&Origin=CH010422611033
and http://support.microsoft.com/?id=290684

These describe more of a situation where a password is not
retained and/or there really are duplicate accouts set up
on one machine - however my problem is that there never
was a password, and the accouts are not duplicates.

I have contacted Ameritech and they had me delete and add
the email acccounts (which I had already done before I
even called them - duh,and then they told me the problem
was with Outlook and that only Microsoft could help. But
I am not finding any help at Microsoft!!

>-----Original Message-----
>I am having the same problem. When logged in as
>administrator the pop mail locks up and you have to close
>outlook and restart outlook to get mail. Not sure how to
>fix this problem but there must be a way. Please let me
>know if you get a fix and I will do the same. The mail
>will run for about 5 minutes then it shows errors when
>you send and receive only on one of the five pop mail
>accounts that I have. I also have a exchange server
>account set up too in the accounts but the main pop mail
>account is the only one that causes problems. Any help
>is appreciated.
>
>>-----Original Message-----
>>I am using outlook 2003 to connect to Windows 2003 POP
>>mail server. Using outlook on the same windows 2003
>>server machine. When I login as administrator and
>launch
>>outlook to connect to a pop mail box it prompts for
>>password even then remember password box checked. After
>>some time if I click send/receive it prompts for
>>password. For a test I logged-in as different user and
>>configure outlook to connect to the same mail box it
>works
>>fine. It doesn't prompt for password since remember
>>password is checked. I removed the administrator user
>>profile and re-login doesn't fix the problem
>>
>>Thanks,
>>
>>Bala.
>>.
>>
>.
>



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