Re: Help with 0x800CCC0f error in Outllook XP and OE 6
From: bruce (bruce_at_nospam.com)
Date: 04/30/04
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Date: Fri, 30 Apr 2004 05:31:11 GMT
"Nikki Peterson [MVP - Outlook]" <SkippyLetterman@hotmail.com> wrote in
message news:ODceFEmLEHA.1556@TK2MSFTNGP10.phx.gbl...
> Sounds like you've done some homework. Some of the
> following articles suggest pretty much what you have done.
> However I have also included some other possible things
> to check for.
>
> OL: Error 0x800ccc0d or 0x800ccc0f When Receiving and Sending E-Mail
>
http://support.microsoft.com/default.aspx?scid=kb;en-us;813514&Product=ol2002
>
> OL: "Server Has Unexpectedly Terminated the Connection"
> Error Message If You Start Outlook or Outlook Express:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;318660
>
> OL2002: "Error 0x800ccc0f: Connection to the Server Was
> Interrupted" Error Message When You Try to Send or
> Receive an E-Mail Message:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;329916
-------------
I have disabled all virus software -all three of the above mainly point to
virus software (both Nortons and Mcafee are installed), I have verified all
settings (including the ports etc....) with the ISP. He does not have
firewall sofeware , but I have verified ports....)
My next step is to have him UNINSTALL Nortons and Mcafee
--------------
>
> Another possible thing to look at is if there is a LinkSys router.
> I am quoting from another post regarding the same error message:
------------
He does have a Linksys, however, I have connected directly to the cable
modem. SAME RESULTS... :,(
------------
>
> "I took your mention of the LinkSys router and
> checked mine -I enabled MTU at 1492 and disabled "Block
> WAN request" and my problem has vanished."
>
> Yet another possible:
>
> You may need to use the ISP's SMTP server to
> send messages.
The ISP is COMCAST and it is the only service we are using....
>
> Example: I use COX to connect to the internet
> but I use EARTHLINK for my email.
>
> My settings for Earthlink mail server are:
> INCOMING POP: mail.earthlink.net
> OUTGOING SMTP: smtp.cox.net
>
> Notice how I use earthlink to get my email in
> but I use cox to send my email out.
>
> --
> Nikki Peterson [MVP - Outlook]
>
> "bruce" <bruce@nospam.com> wrote in message
> news:Mdekc.17398$RE1.1488942@attbi_s54...
> I am helping a friend. This is on an HP laptop running WinXP Home
edidtion.
>
> When tring to setup OL, we "tested" his setting, the bottom two items
failed
> with a 0x800ccc0f error. I have deleted and recreated his account (same
> setting work fine on desktop, both going through the same router) I get
the
> same thing.
> I then tested with OE 6 and had the same results error 0x800ccc0f.
> I worked with the ISP, and left them scratching their head.
>
> I have tried eliminating the router and going straight to the cable modem,
> same results.
>
> we have done a cold reboot, same thing, we dis abled AV, and again same
> thing.
> We do NOT have any firewall (even XP built in is disabled)
>
> The system has Mcafee, which we disabled as some as it booted, we also
have
> Nortons (disabled by settings in software)
> SP are up to date in both XP and Office...
>
> Any ideas?
>
> Thanks
> Bruce
>
>
>
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