Re: Duplicate .pst or mail file showing

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Patrick Reed [MVP - Outlook] (patrickareed_at_mchsi.com)
Date: 04/02/04 

Date: Fri, 2 Apr 2004 16:22:04 -0600

Check Tools | Services (or File | Data File Management) and remove the extra
Personal Folders reference, if there is one listed.

Otherwise, you should be able to just create a new profile (Start | Settings
| Control Panel | Mail | Show Profiles | Add) to get rid of the issue. Still
no dice, you can try this...

Select Start | Run

Enter Regedit and select OK

Check HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Windows
Messaging Subsystem\Profiles\profilename\ (Software\Microsoft\WindowsNT if
Windows NT or 2000)

The subkeys are hexidecimal numbers. Find the one(s) that reference the PST
file in question and select it. Export that key (from the Registry menu) to
a .REG file for backup purposes, then delete it.

If you seem to have multiple keys pointing to the same PST, try opening
Outlook after you delete the first one. If you find you deleted a "good" PST
entry, import the key from the REG file to which you exported it, then try
the next one. 

-- 
PATRICK REED [Outlook - MVP]~~~~~~
  -Microsoft Certified Professional (MCP)
  -Have you checked http://www.slipstick.com?
  -Please post your Outlook version!
"ff2kracer" <anonymous@discussions.microsoft.com> wrote in message
news:176fe01c418dc$f0a69fe0$a301280a@phx.gbl...
> Moved to a new system, the default .pst file
> (outlook.pst) had was called "2004" when you looked at
> the name in the Outlook Data Files tab. This was then
> changed during the swap to call it "NE-2004", which
> reflects just fine in the Data Files tab. However, in the
> navigator bar Mail tab both show-up, both referencing the
> same file (outlook.pst) -- to be clear, I have 2004 and
> NE-2004 both of which are absolute clones of one another,
> for example when one has an item in a folder the other
> does also -- any action affects both.
>
> I would like to delete the "2004" one... only problem is
> I cannot figure out where or how to do that.
>
> Thanks in advance.

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