Re: Can't open my Outlook Express mail
From: *Vanguard* (no-email_at_post-reply-in-newsgroup.invalid)
Date: 03/18/04
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Date: Wed, 17 Mar 2004 22:14:26 -0600
"*Vanguard*" said in news:I5adnQEnYdM3KsXdRVn-iQ@comcast.com:
> "Bruce Vitale" said in news:eea901c40c4d$87649eb0$a301280a@phx.gbl:
>> Hi, folks: Need your help. We have had prodigy as our
>> service for 5 years. Two years ago, SBC/Yahoo purchased
>> Prodigy. Since then, life has been a nightmare using our
>> e-machine computer. We have always gotten our e-mail from
>> Microsoft Outlook Express. About 6 months ago, we get a
>> message in Outlook stating our mailbox/s are full. Since
>> we're pretty good about deleting files daily, this message
>> made no sense. It gave us a site address to click onto to
>> delete our message. Well....unbeknownst to us, there was
>> another mail area called "yahoo.mail" which also had an in
>> box, out box, etc. and something called Bulk Mail. We had
>> over 1,000 e-mails here. After many hours on with
>> SBC/Yahoo help people, we found out that we now had 2
>> mailboxes each. Message would come into our Yahoo mail
>> acct and be uploaded into our Outlook Express acct
>> transparent to us. A real pain, but according to Yahoo,
>> this is the way it is from now on.
>>
>> This AM we try to go into our Outlook Express mail account
>> and can't get it to open. After an hour on with Yahoo,
>> they direct us to Microsoft, stating Outlook is a
>> Microsoft product and they can help us. Well, Microsoft
>> finally picks up, tells me it's $35.00, takes my charge #
>> and keeps me on hold for 1 1/2 hours. So much for
>> help!!!! I called them to cancel this $35.00 charge (I
>> should be charging them for my time!) and figured I might
>> be able to get some help from a Microsoft user out there.
>>
>> Please e-mail me if you have a solution. Thanks in
>> advance for the assist.
>
> Repost in a newsgroup for Outlook Express. This newsgroup is for
> Outlook.
>
> "Message would come into our Yahoo mail acct and be uploaded into our
> Outlook Express acct transparent to us."
> That's how ALL e-mail clients work. If you leave them loading and
> configured to schedule periodic mail polls then obviously they are
> configured to repeatedly yank your e-mails from the server so they are
> in the local store for your e-mail client.
>
> SBC (SW Bell Co.) had their own e-mail system. They then contracted
> with Yahoo to provide the e-mail services. Telcos rarely prove to be
> the best ISPs, and many eventually decide it is more cost effective to
> contract with someone else to provide the service. For example,
> Comcast doesn't really want to bother managing news servers (and
> provides minimal support for those they got stuck with from the
> migration of ATTBI.com customers) and instead contracts with Giganews
> for newsgroup service. Providing e-mail services is just one way
> Yahoo has found to remain financially alive. Yahoo has its Bulk
> folder but *ONLY* gets used *IF* you enable their anti-spam function;
> otherwise, all e-mails remain in your Yahoo account's Inbox. If you
> don't want to implement server-side spam filtering then disable it.
> Yahoo is pretty stupid when it comes to the Bulk folder. Hotmail
> purges items from their Junk/Bulk folder after one week. Yahoo waits
> an entire month to purge whatever crap gets shoved in their Bulk
> folder. That is far too long. A hoard of spam hitting your Yahoo
> account can fill up the Bulk folder and consume your account's disk
> quota to render that e-mail account dead until your clean it out.
> Another defect in Yahoo's thinking is that items in the Trash folder
> also count against your disk quota; i.e., deleted items, because they
> are still recoverable from the Trash folder, are counted against your
> disk quota. In Hotmail, items in the Trash folder do NOT count
> against your disk quota.
>
> Unless your e-mail client includes downloading the Bulk folder along
> with the Inbox folder or purges the Bulk folder when it polls for new
> e-mail then you need to disable the spam filtering option in your
> Yahoo account(s) and do all the spam filtering yourself. I use
> YahooPOPs to access my Yahoo accounts (because I have their freebie
> accounts rather than pay for access to their POP3 server). YahooPOPs
> has the option to include downloading what is in the Bulk folder
> (which means you should've really disabled the spam filter in your
> Yahoo account, anyway) or to purge its contents on each mail poll.
> This add an extra layer for the YahooPOPs proxy between your e-mail
> client and your e-mail account, but you could just have one instance
> of YahooPOPs on a gateway host rather than install it on every client
> host. I don't know if YahooPOPs is really suited to a corporate
> environment when used as a proxy to all employees.
>
> UPDATE:
>
> Aha! I just checked. After repeated requests to let users select the
> retention period of items in the Bulk folder (since a month was
> ridiculously too long), now they provide such an option. You can
> select to retain junked items moved into the Bulk folder for 1 week,
> 2 weeks, or 1 month. So I'm setting mine to 1 week (although I have
> YahooPOPs automatically purge the Bulk folder on every mail poll
> because I like using their server-side anti-spam feature to eliminate
> the crap before I ever have to see it and never end up downloading
> those instances). Guess once Yahoo decided to get into contracting
> their e-mail services to corporations, and when lots of their paying
> customers started to bitch about the near worthlessness of a 1-month
> retention, they listened and provided a user-selection retention
> period option. Yahoo!
After looking again, I see you can also configure the Bulk folder to
immediately trash anything sent to it. So you could configure the Bulk
folder to empty itself immediately so it never contains anything, or
empty items older than 1 week, 2 weeks, or a month. That's a lot of
control over your Bulk folder. I think items moved into the Trash
folder get purged after a week but Yahoo has always remained vague as to
the real schedule (it says items are "eligible" for deletion after a
week, but doesn't mean they actually DO get deleted when they are a week
old).
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