Re: Outlook 2003 can't open exchange mailbox

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Justin (anonymous_at_discussions.microsoft.com)
Date: 03/08/04 

Date: Sun, 7 Mar 2004 22:05:34 -0800

Hi, have done that, not really sure what it is trying to
tell me. The status is "established" over TCP/IP and the
req/fail column reads 1/0. However I still get the error
dialog "unable to open default folders" which closes
Outlook (and the rpcdiag window) upon clicking OK.

As I said before, Outlook can resolve my name from the
address book and I can access Outlook Web Mail (thank
God), so it doesn't appear to be a connectivity issue.

Thanks,
Justin

>-----Original Message-----
>Try starting Outlook with the /rpcdiag command line
switch. This should
>bring up a dialog to help diagnose if Outlook is hanging
up on establishing
>a connection to the global catalog server(s) or Exchange.
>
>"Justin" <anonymous@discussions.microsoft.com> wrote in
message
>news:8e7201c404b8$83d45200$a101280a@phx.gbl...
>> I am logging in to the domain, FWIW I am also a domain
>> administrator (the other account tested with was not).
>>
>> Thanks,
>> Justin
>>
>>
>> >-----Original Message-----
>> >Are you logging into the domain exchange is in or with
a
>> local account?
>> >
>> >"Justin" <anonymous@discussions.microsoft.com> wrote in
>> message
>> >news:0caf01c404b0$ff1e7d80$3501280a@phx.gbl...
>> >> Hi, I just installed the evaluation edition of Office
>> 2003
>> >> (upg from OL2000) but I cannot open my Exchange 2000
>> >> mailbox. The error message says "Unable to open you
>> >> default mail folders. The Microsoft Exchange Server
>> >> computer is unavailable. Either there are network
>> problems
>> >> of the Microsoft Exchange Server computer is down for
>> >> maintenance."
>> >>
>> >> I have removed all mail profiles and re-created one
with
>> >> just Exchange Server mailbox (name resolution was
fine).
>> >> No joy. I can open Outlook if the profile is set to
>> >> personal folders, so it's not Outlook per se. I can
open
>> >> my mailbox through Outlook Web Access, so it's not
>> server
>> >> connectivity (and the same problems occur under
another
>> >> mailbox name). A colleague also installed the trial
>> >> software at the same time on the same network and has
>> the
>> >> same problem. The problem does not occur on OL2000 or
>> XP.
>> >>
>> >> In case it helps, if I open to Personal Folders but
have
>> >> Exchange Mailbox in the profile, Outlook opens. If I
try
>> >> to then open the exchange mailbox I get the following
>> >> error: "Unable to expand the folder. The set of
folders
>> >> could not be opened." If I click Show Help, I get:
>> >>
>> >> "This error usually appears if the OST or PST file
you
>> are
>> >> using is:
>> >> * Unavailable
>> >> * Protected with file permissions
>> >> * On a share on a server and the network is down
>> >> * Corrupt
>> >> To correct this problem, store the OST or PST file on
>> the
>> >> local computer.
>> >> You may also want to run the scanost.exe and
scanpst.exe
>> >> tools to verify file integrity."
>> >>
>> >> There are no OST files involved here and the PST is
the
>> >> one that opens!
>> >>
>> >> I can see that this error has been posted on a few
other
>> >> sites but nobody seems to have a fix. Microsoft won't
>> help
>> >> us because it's evaluation software (so how are we
>> >> supposed to evaluate it???).
>> >>
>> >> Anyone have any ideas?
>> >>
>> >> Thanks,
>> >> Justin
>> >
>> >
>> >.
>> >
>
>
>.
>

Relevant Pages

  • Re: Outlook Express
    ... When I open Outlook my address book is ... > there but folders lost. ... Because of this tendency of attachments to infect, Microsoft has now set OE to block all attachments. ... If you choose to adjust OE to allow attachments, make sure you save the attachment to disk first and then scan it with your antivirus software. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: OE6 Inbox Folders Wont Display
    ... > my folders are not displayed when I use OE. ... Cannot Open E-Mail Attachments in Outlook Express After You Install SP1 ... Turn off email scanning in your antivirus software. ... Windows 2000 and Windows XP. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Outlook Express 6.0 problems
    ... you would like to recover your message. ... Stage 2 is to import the folders into the new identity. ... Messages, Microsoft Outlook Express 6, Main Identity, etc. ... Outlook Express opens, however, it will not allow me ...
    (microsoft.public.windowsxp.perform_maintain)
  • Re: Problem with Send using Outlook Express 6
    ... it was as slow as Outlook ... Do a Custom Installation and under Resident Protection, uncheck: ... Show Hidden Files and Folders under Start | Control Panel | Folder Options ... Compact often as specified above. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: OE6 on one computer to a different computer with Vista and Outlook 2007 - Steps?
    ... 'Outlook 2007 File Locations' ... Explorer and select *Show hidden files and folders*. ... Vista replaces Documents and Settings folder path with a Users path. ... backup .pst file. ...
    (microsoft.public.windows.vista.mail)