Outlook 2003 Email Problem
From: Michael Frumkin (anonymous_at_discussions.microsoft.com)
Date: 02/07/04
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Date: Sat, 7 Feb 2004 13:21:26 -0800
am having an email problem with Outlook 2003. Here is the
situation:
Pentium 4 2.8 gig running windows XP Home. We are behind
a SonicWall
Tele3 firewall router that uses McAfee VirusScan ASap. We
sent out
an email to a selected group from our contact list and it
sent some
of them as many as 200 emails. But only to the selected
group, not
to the entire phone book.
I immediately ran an update and full scan: no virus. I
then called
SonicWall tech support and got it kicked up to a level 3
tech who
spent 3 hours on the phone with me trying to determine if
the
problem was an unknown virus or worm. He conferenced me
in to Mcafee
tech support who downloaded some tools to me to run an
even more up
to date scan. Results: No virus.
They both concluded that this is a "glitch" of some sort
in Outlook
2003 and that my best bet is to uninstall and reinstall
my Office
2003 (standard edition).
Is it possible that this is a Microsoft problem? I called
our ISP,
Earthlink, to see if they had a known issue with their
mail servers
and they told me it was not their problem.
Will reinstalling Office do any good?
Help!!!
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