Outlook hangs at startup

anonymous_at_discussions.microsoft.com
Date: 02/06/04


Date: Thu, 5 Feb 2004 16:11:04 -0800

These machines have serveral users and they each have
a .pst file. I ran a scanpst.exe on one of the files and
it came back with no errors. I logged on as admin and
there was no 'internet email' setup for admin on that
machine. I created a 'internet email' account for him
using the wizard. After I finished, Outlook hung. I have
rebooted several times on all machines. Also if there is
no internet email or .pst file associated with the logged
on user, outlook still hangs on opening instead of giving
messages to create a connection or starting a wizard. If
I right click the outlook icon and select properties, it
is either blank and I can select 'add' to start the wizard
or If there is an account listed, then you can only view
the properties of that account. There are no profiles to
edit.

>-----Original Message-----
>These machines you are referring to, are they used by
>specific users? If so, do they have Personal Folders
(PST)
>setup? If they have personal folders, see if you can
>remove the Personal folders from the Data File Management
>while Outlook is closed. Right-click the Outlook icon on
>the desktop, click Properties, then remove the personal
>folder service from there. Open Outlook, which should
open
>fine, then re-add the service within Outlook by clicking
>the File menu, selecting Data File Management, and re-
>adding the personal folder services for the PST they use.
>
>>-----Original Message-----
>>All machines on the network have been working properly.
>>Yesterday, 3 Windows XP Pro had Outlook 2000 hang on
>>opening. The splash stays up with the Outlook window
>>behind it but closes after about 1+ minutes. Sometimes
>it
>>just hangs and I have to end program because it shows
>that
>>it is not responding. I receive no error messages. I
>>have uninstalled and reinstalled it on 1 machine with
the
>>same results.
>>
>>I looked at at the processes when starting Outlook and
>>Outlook.exe starts and then goes to 0% after a few
>seconds.
>>
>>I have done a complete virus scan with nothin found
using
>>the latest virus definitions. I have also turned off
>auto-
>>protect with the same results.
>>
>>
>>.
>>
>.
>



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