Re: Outlook 2002 SP3 and Norton Internet Security 2004
From: Diane Poremsky [MVP] (info_at_cdolive.com)
Date: 05/30/04
- Previous message: Brenda R: "Re: Outlook 2002 SP3 and Norton Internet Security 2004"
- In reply to: bob: "Outlook 2002 SP3 and Norton Internet Security 2004"
- Messages sorted by: [ date ] [ thread ]
Date: Sun, 30 May 2004 12:04:51 -0400
Always, always send in the reports. They may not get back to you
specifically, but they can help the vendor fix the problem.
It is caused by the antispam features and the fix should be installed by
live update. If not, you'll need to disable the antispam feature - but I'm
not sure how to do it since I don't have a copy of NIS to check.
-- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Author, Google and Other Search Engines (Visual QuickStart Guide) Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Join OneNote Tips mailing list: http://www.onenote-tips.net/ "bob" <bstewart@planet.eon.net> wrote in message news:14f8a01c445a2$60a2d880$a501280a@phx.gbl... > >>-----Original Message----- >>Upgraded NIS to 2004 version earlier this week, and now >>when I check web based e-mail accounts (hotmail.com and >>msn.com), I get message that program is trying to access >>my address book, do I want to allow it for 1, 2, 5 >>minutes, etc. (Doesn't happen with POP3 e-mail > accounts.) >>Must have something to do with Anti Spam function in > NIS, >>because even though I turned Spam tool off, I have the >>Anti Spam Toolbar. >> >>No matter whether I say yes or no, Outlook encounters a >>problem and has to close. Outlook restarts, has to >>recheck .pst file because it wasn't properly closed last >>time, and then it happens all over again, two or three >>times before it overcomes a problem "instruction at >>(address) referenced memory at (address); memory could > not >>be read". I am asked if I want to debug, but I don't > know >>enough programming to do that. >> >>Outlook asks me when it has that problem if I want to > send >>a report to Microsoft, but I click Don't Send, because > it >>has never done me any good to send any report ever in > the >>past. >> >>The NIS install had to be done 3 times because Windows >>2000 Professional Add/Remove programs didn't totally >>remove pervious versions. I had to follow detailed >>instructions and use Norton tools to remove NIS 2002 and >>2003 remnants. That resolved NIS firewall disabled at >>system startup, but I still have this problem with >>Outlook. >> >>Any ideas out there on how to fix it? >> >>Thanks, >> >>Brenda R >>. >>Did you ever get a response as I have the same problem. > If you did what was the solution? > thanks > > bob
- Previous message: Brenda R: "Re: Outlook 2002 SP3 and Norton Internet Security 2004"
- In reply to: bob: "Outlook 2002 SP3 and Norton Internet Security 2004"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
