RE: Custom form in another user's mailbox does not open in Outlook

Tech-Archive recommends: Fix windows errors by optimizing your registry

You may want to create a separate mail profile that does not use cached
Exchange mode and use that profile for publishing forms.
--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

"Praj" wrote:

If I uncheck the 'Use Cached Exchange Mode' option and install the form on
the delegate's account then I can open the form in the shared Tasks Folder.

How can I publish the form as uncached? I am publishing the form using
vbscript command 'PublishForm'. Is there a parameter that I can add that will
publish the form as uncached?

Also is there a way I can avoid publishing the form on the delegates
computer but access it through the shared folder.

"Praj" wrote:

Hi Sue, the form is published to Outlook Forms folder under tasks and not
personal forms library as previously mentioned

"Praj" wrote:

I also tried the following with a blank test form.

I made it of type task and hit the publish button on my computer. I verified
that it launches on my computer.
Then I tried to open it on my delegates computer and I get the error "The
form you selected cannot be displayed. The object could not be found."

"Praj" wrote:

I did delete the contents of the FORMS folder and now I get the same error if
I try to open the form which is in another user's mailbox to which I am the
delegate.

So far I had the form published on both user's outlook accounts but I did
the following where only user 1 has the form published and user 2 is the
delegate.
The form is published to personal forms though I am not explicitly setting
this.

I published the form on user 1 account
Gave user 2 access to tasks on user 1
User 2 can open the tasks folder of user 1 and see the menu extension
Actions| New Item
The reg key settings are set as mentioned
But when user 2 tries to add a new item, it opens a regular tasks form.
It does not attempt to install the custom form as what happens in Outlook 2003

"Sue Mosher [MVP-Outlook]" wrote:

You didn't say what you did to try to clear the forms cache, but I would
delete the complete contents of the Forms folder, not just the Frmcache.dat
file. Does the user have problems running forms published to the Personal
Forms or Organizational Forms library?

"Praj" wrote:

Hi Sue,
Thanks for your reply. I have set the registry keys mentioned here. The
permission to run script in shared and public folders is enabled. This works
perfectly on Outlook 2003. It also works if the primary user has Outlook 2007
where the form is installed and the delegate tries to access this form from
Outlook 2003.
However if both have Outlook 2007, the delegate cannot access the form
through Actions> New Item. It tries to install the form and then throws the
error message mentioned in my post.

"Sue Mosher [MVP-Outlook]" wrote:

Did you also deploy the setting/registry change described at
http://outlookcode.com/article.aspx?id=67


"Praj" wrote:

I have a form published to the task folder. I am trying to open the custom
form from another user's computer who is assigned as a delegate for my tasks
with permission level of editor.
I can open a custom task added by me on the other user's computer in the
custom form.
However when I try to open the custom form to add a new task on the other
user's computer it gives me the following error.
"The form you selected cannot be displayed. The object could not be found."
I have installed the hotfix refered in 940556 and followed the steps to
clear the cache but it still gives me the error.

.

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