RE: The operation failed due to a registry or installation problem

I tried to add a new profile using the link that you provided below but I get
an error message "There was an error accessing your system registry". To
start with, I needed to perform a 'Restore System' and reload the operating
system (XP) and Office 2003. I did this and everything works fine except for
Outlook. I reinstalled Office 2003 once again and still no luck. I get the
'registry or Installation problem' message when I go under "Tools" and try to
add a new email account. Any ideas?

"The Illusionist" wrote:

You need to create a new profile: http://support.microsoft.com/kb/315048
http://www.howto-outlook.com/faq/newprofile.htm

~RR

"Ky" wrote:

I am having the same problem on 2 newly reinstalled Dell Laptops.

"TonyS" wrote:

Have you managed to get round this problem, you have described the problem I
have.

Thanks

Tony


"corpengineer" wrote:

Hello there:
We have a machine that was reinstalled w/ XP Pro SP3 (parallel install, not
wiped). Install went okay, but after installing Office '03, Outlook opens w/
error 'The operation failed due to a registry or installation problem...'.
Also, when going to create a new email profile, we get error messages that it
can't access the registry, when we click on the buttons (add emaill account,
etc.) nothing happens. Don't want to wipe the machine completely, is there a
way to reinstall the mail profiles component, and/or all the mail components.
Tried add/remove, no luck.
Thanks.
-Jonathan
.

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