Re: outlook 2007 stopped opening

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Thanks for your help on this DL. realistically, can you see a way around this
or will I just have to settle for safe mode? Does anyone else have anything
to contribute at all?

"DL" wrote:

Run in safe mode simply means no addins are available

"sandy" <sandy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:17E57B24-2384-41E4-8A28-16B218D59925@xxxxxxxxxxxxxxxx
Nothing disabled but MS access outlook add in for data collection and
publishing and MS VBA for outlook add in are listed under inactive. Do I
actually need these add ins running? What is the downside to running
outlook
in outlook safe mode is eveything works?

"DL" wrote:

There doesnt appear anything untoward there, though you could try
disableing
Windows Search.
Are any disabled addins shown?

"sandy" <sandy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6457F84A-ED97-4887-89EA-3AD69BDD4E83@xxxxxxxxxxxxxxxx
active add ins listed are:
MS Exchange unified messaging
MS Office groove proxy for outlook add in
MS Office sharepoint Server colleague Import add in
MS Outlook Mobile service
Onenote notes about outlook items
Windows search e maile Indexer

Only trusted publisher is Microsoft

Privacy - only "search ms office online for help content" is ticked

E mail - only "send clear text signed meesage" and Allow script in
public
folders" ticked

Attachement habdling - nothiong ticked

Auto download - everything ticked

Macro - only "warnings for signed macros" checked

prog access - only "warn me about suspicious activity when av is
inactice"
checked

Is it something to do with these settings? I am not aware of changing
anything in here prior to the problem arising.

"DL" wrote:

If outlook runs fine in Safe Mode, it means you still have a problem
with
an
Add-in or other third party tool
Within Outlook, Options check Trust Centre for the add-ins listed.

"sandy" <sandy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6C5A3860-C6E5-4850-99E4-CBC976D8A006@xxxxxxxxxxxxxxxx
Yes it will still open in outlook safe mode. Word , excel etc are
all
working
normaly so i think the office 2007 instal is still ok.

"DL" wrote:

Does outlook still open in safe mode, and if so is that Outlook
safe
mode
or
windows safe mode?

"sandy" <sandy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:D7082D5A-1FAF-4AB3-8968-BE88728F0508@xxxxxxxxxxxxxxxx
I have uninstalled outpost and antivir and downloaded the norton
remover
from
their site and ran it twice with a reboot between and ran
ccleaner.
Outlook
still wont open. When I end the program from task manager it says
it
cant
end
it coz its waiting for a response from me. Could it be a conflict
with
service pack 3?

"DL" wrote:

You need to first uninstall the new AV & Firewall, then reboot
The removal tool for Norton is available from www.symantec.com
and
is
specific to the version of Norton previously installed, and not
from a
shareware site

"sandy" <sandy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1B9EA75B-B51F-4CF7-A343-D35989FFF56F@xxxxxxxxxxxxxxxx
I mean outlook safe mode. i downloaded the norton removal tool
from
majorgeeks but I cant get that program to run. I am
reinstalling
norton
and
will then use their online help to carry out an uninstall.
I'll
look
into
the
configs on the av and firewall too. Thanks

"DL" wrote:

Safe mode?
Do you mean Outlook Safe mode or Windows Safe Mode
In any case its likely caused by either Norton not being
totally
removed
or
your new AV & firewall not configuring correctly.
Uninstall both Avira & Outpost, clear temp files & reboot
Does it work now, after again running Diagnostics?
Maybe also see Norton site for the utility to completely
remove
your
version
of Norton

"sandy" <sandy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:58E6B209-1FEB-439A-8EAB-CBFE6EEB8F02@xxxxxxxxxxxxxxxx
I have just installed xp service pack 3, uninstalled Norton
and
installed
avira anti virus and outpost firewall. Now when I try to
open
outlook
it
just
hangs. I can open it in safe mode and eveyrhing works fine.
Word
and
other
office apps are working fine. outlook shows up in
taskmanager
and
if
I
try
to
end the task it says it cant because its waiting for a
response
from
me. I
have run office diagnostics twice. Any ideas?


















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