RE: Vista + Outlook 2007 unable to connect Exchange! HELP PLEASE!

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

Thank you very much. It's fixed now.
--
Richard H. Elias


"Dmitry Bond" wrote:

Hello.

HELP ME PLEASE.
It is quite critical. I need to decide should I throw out the Windows Vista
(ask for money back, etc) and rollback to XP or is it possible to make it
working on Vista?...


Now about the situation:
---------------------------
It is a new computer with Windows Vista Business SP1. I just installed all
stuff I need for work - Visual Studio, Office 2007, VmWare, CheckPoint
SecuClient (NGX R60 Sp2) etc.
Then checked for Windows Updates and installed all latest updates for
Windows, Office, Visual Studio, etc - just all updates Windows suggested to
install.

I sucessfully configured CheckPoint SecuClient VPN-1 to connect remote
office, and added my computer to the domain. Now I'm logging in as domain
user (with Administrator permissions) and after VPN is turned on I can map
remote network disks, access computers in office using Remote Desktop, etc.

BUT(!!!) I CANNOT CONFIGURE Exchange Mail Account for Outlook 2007! :-((((
It is always report one of the errors:

---
1) The action cannot be completed. The connection to Microsoft Exchange is
unavailable. Outlook must be online or connected to complete this action.
---
2) The name cannot be resolved. The connection to Microsoft Exchange is
unavailable. Outlook must be online or connected to complete this action.
---
3) Your server or mailbox names cannot be resolved.
---

To configure Exchange mail account I' using this way: Control Panel -> Mail
-> E-mail accounts... -> New... -> [...] -> Manually configure... -> [enter
Exchange server name and my account Exchange name ("Bondarenko, Dmitry")] ->
click [Check Name]... here is 20 sec delay and(!) I got mentioned error
message. :-\

I have searched internet for such problem, found some recomendations, tried
all but unfortunately still have the same problem. :-\
I tried these ones:
a) recommendations in "http://support.microsoft.com/kb/913843"; -
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\RPC\[DefConnectOpts]=0;
b) recommendations in "http://support.microsoft.com/kb/935400/"; - "netsh int
tcp set global autotuninglevel=disable" and "netsh int tcp set global
chimney=disable";
c) firewall is turned off, UAC turned off, also I uninstalled antivirus
software but nothing changed - it still reports the same problem.

Also I ensured:
1) the "ping exsrvxx" command works fine;
2) the "ping exsrvxx.our-domains.com" command works fine;
3) the "ping -a exchange_IP" command works fine (back resolve);
4) the old computer with Windows XP and Office 2003 working fine;
5) also I tried my old laptop with Windows XP and Office 2007 - it works
fine.
Thus, I assume the problem is exactly in the link Vista + Outlook 2007.

The SysInternals TcpView utility shows that it established connection to
epmap port on exchnage server, then it wait 15-20 sec and reports mentioned
error.
Thus, it looks like - it able to find Exchange server but then it fail by
some reason.

Network configuration is following:
4 computers in home network connected to D-Link 624+ router which is
connected to cable modem which is connected to internet.
As I already said - old computer with WinXP+Office2003 (and old laptop with
WinXP+Office2007) working fine - I can remove Exchange mail account and add
it again there.
But the new computer with Vista + Office 2007 unable to connect Exchange.
:-( Looks like it is a problem of Office 2007 on Vista...
but the question - is it possible to make it working or should I rollback to
XP?

WHAT ALSO I CAN DO TO MAKE IT WORKING?
ANY IDEAS?


Regards,
Dmitry.

PS. Sorry, but this problem starts to make me crazy.
Looks like a buying Vista became more and more similar to the buying a bunch
of problems. :-\ Just after I solved one issue I faced another one, and
finally I faced the issue I cannot not resolve by myself...

.

Relevant Pages

  • Vista + Outlook 2007 unable to connect Exchange! HELP PLEASE!
    ... I need to decide should I throw out the Windows Vista ... The connection to Microsoft Exchange is ... To configure Exchange mail account I' using this way: ...
    (microsoft.public.outlook.installation)
  • Re: MICROSFT WINDOWS Host process for windows services stopped wor
    ... Did you visit Kaspersky's forums to see if this issue is connected with KAV? ... I have a problem in my Vista Ultimate, ... “MICROSFT WINDOWS Host process for windows services stopped working and was closed ... I also notice that when this happens, my internet connection slows considerably, and I have to reboot the computer to try and correct this. ...
    (microsoft.public.windowsupdate)
  • Re: term server disconnecting me?
    ... Windows Vista behind a firewall ... MCSE, CCEA, Microsoft MVP - Terminal Server ... thirty minutes or so later i can use the connection ... two vista machines on the local network. ...
    (microsoft.public.windows.terminal_services)
  • RE: Vista + Outlook 2007 unable to connect Exchange! HELP PLEASE!
    ... does any one know how I get rid of and or change outlook. ... I need to decide should I throw out the Windows Vista ... The connection to Microsoft Exchange is ... To configure Exchange mail account I' using this way: ...
    (microsoft.public.outlook.installation)
  • help with internet access
    ... vista home edition laptop computer. ... we think that windows did some kind ... even though the computer shows a good connection to the internet. ...
    (microsoft.public.windows.vista.networking_sharing)