Re: Outlook Anywhere Repeatedly Prompts for Password
- From: "Diane Poremsky {MVP}" <outlookmvp@xxxxxxx>
- Date: Sun, 18 May 2008 14:58:58 -0400
in windows there is a file called hosts that contains names and ip addresses windows can use for resolution rather than a dns server. Use it to assign apollo to the mailgate ip.
also - are you trying to set this up inside the network or are you outside the network?
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
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"William Hudson" <william.hudson@xxxxxxxxxxxxx> wrote in message news:26C53B18-6AB4-4123-A398-4B74D30936D6@xxxxxxxxxxxxxxxx
Diane -.
Sorry, but I don't understand the question. 'apollo' is not visible outside of our local network so it is not useful as a host name when I travelling. Is that what you meant?
Regards,
William
"Diane Poremsky [MVP]" <outlookmvp@xxxxxxx> wrote in message news:8C960EE3-5FF8-4443-9FC8-D457CA4C53DA@xxxxxxxxxxxxxxxxdid you try using hosts for apollo?
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/
Outlook Tips by email:
dailytips-subscribe-request@xxxxxxxxxxxxxxxxxxxxx
Outlook Tips: http://www.outlook-tips.net/
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"William Hudson" <william.hudson@xxxxxxxxxxxxx> wrote in message news:AE63FF7F-5442-430F-A371-6FE1BB4401AF@xxxxxxxxxxxxxxxxI had RPC over HTTPS working fine with Outlook 2003 (and our Exchange Server 2003) but at some point it stopped working - I suspect after I upgraded my laptop to Outlook 2007. What happens now is that if I enable Outlook Anywhere I get repeated prompts for username and password. If I turn Outlook Anywhere back off, they go away. I have seen an MS article about LMCompatability in the registry and that does not appear to be the problem (the compatability level is set to 3).
It may be that Outlook is getting confused because we have only one Exchange server, but it has two different network adapters and addresses. Internally it is called 'apollo' and externally it is known as 'mailgate'. The mailgate address is published by DNS servers but no one can access apollo from outside our firewall. Although it is the mailgate address that I have put into Outlook Anywhere, the password prompt that comes up says it is for the apollo server, which I don't think is correct.
I have tried using the mailgate address both in setting up the main Exchange server address in Outlook but that always gets changed automatically back to apollo.
I have changed nothing has changed on the Exchange server end except for allowing Microsoft Update Services to install updates. I have tried changing the RPC port table in the registry from 'apollo' to 'mailgate' but this has no apparent effect.
Regards,
William
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- From: William Hudson
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- From: Diane Poremsky [MVP]
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