Re: incoming emails not visible

Bob Surbiton <BobSurbiton@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

To answer your first question - I see nothing in my Outlook Inbox.
(I do see all my Sent messages in my Outbox. And I can see all my
Incoming Mail in a web email screen, outside Outlook.)

You shouldn't see ANY sent messages in Outbox. You should see them in Sent Items. What Navigation Pane view are you using?

You suggest I should rip out Norton. A couple of questions:
- Isn't it odd that my wife is getting no interference from Norton?

Nothing about side-effects when Symantec products are installed surprises me.

- Which of the following Norton functions corresponds to what you
call "mail scanning" that I should disable: Personal Firewall or
Intrusion Firewall (and there is also Spyware Protection)

None of those seem to be the mail scanning function. Mail scanning isn't usually a firewall function, but an antivirus or antispam function.

- Can you recommend a replacement security system that doesn't
interefere?

I use an earlier version of ZoneAlarm (when it was free) and AVG without the email scanner. My router has an internal firewall as well. I also use Spybot Search and Destroy, Ad-Aware, Windows Defender, and have used SpamPal as well as the built-in Windows firewall. Avast also makes a good antivirus program that can be configured to not interfere with Outlook.
--
Brian Tillman [MVP-Outlook]

.

Relevant Pages

  • Re: Problem with timeout and dumping email in Outbox
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  • Re: Unsent Messages in Windows Mail Outbbox
    ... If your Antivirus package is setup to scan email, uninstall it, then do a custom re-install and tell the installer to NOT install any email scanning features whatsoever. ... If messages are still stuck in the Outbox, ... Messages may be stuck in the Outbox when you use Windows Mail on a computer that is running Windows Vista ... and the windows vista firewall. ...
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  • Re: Cant send from Outlook 2003
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  • Re: incoming emails not visible
    ... Thanks for the further reply, Brian, but I guess I must not have been clear. ... The problem is that I do not see any of my incoming messages in my Inbox. ... Intrusion Firewall ... None of those seem to be the mail scanning function. ...
    (microsoft.public.outlook.installation)