Re: incoming emails not visible

Thanks for the response, Brian.

To answer your first question - I see nothing in my Outlook Inbox. (I do
see all my Sent messages in my Outbox. And I can see all my Incoming Mail in
a web email screen, outside Outlook.)

What is strange to me is that my wife, who was set up as a different User,
using all the same settings, in this XP system prior to me, is able to use
Outlook completely - In-and Outbox.

You suggest I should rip out Norton. A couple of questions:
- Isn't it odd that my wife is getting no interference from Norton?
- Which of the following Norton functions corresponds to what you call "mail
scanning" that I should disable: Personal Firewall or Intrusion Firewall (and
there is also Spyware Protection)
- Can you recommend a replacement security system that doesn't interefere?

Again - thank you for your time.

Bob Phillips




"Brian Tillman" wrote:

Bob Surbiton <Bob Surbiton@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

I have Outlook installed and working on in one user on Windows XP. I
have now set up Outlook for a second user/second email address, and I
cannot see the Inbox for the second user.

In this second user I can send and receive emails (checked with a web
email client). I can see the outgoing emails in Outlook, but I
cannot see the incoming emails in the Oulook screen.

So what Do you see?

I am using Outlook 2003 on XP. The ISP and email service for both
users is Blueyonder (Virgin). I am using POP3 for outgoing, SMTP for
incoming. I have set up both users with the same parameters, just
varied by email address. I have basic Norton security protection on
the PC.

Make sure yuo DISABLE the mail scanning feature of Norton. If I were you
I'd rip Norton out yesterday and add something that won't interfere with my
PC.
--
Brian Tillman [MVP-Outlook]


.

Relevant Pages

  • Re: Can not send mail in outlook 2007 (not as easy as you think)
    ... Approximate round trip times in milli-seconds: ... I uninstalled Norton 360 completely with the Norton ... Uninstalled Norton 360 and tested Outlook ... new send/receive settings file with default settings. ...
    (microsoft.public.outlook.general)
  • Re: untrue error message when sending an email
    ... Both are incompatible with Outlook Express. ... Do the following for the Outbox, and if the problem persists, repeat for Sent Items after you move any messages you wish to save to a local folder you create. ... Norton, and McAfee, products are not Outlook Express friendly, and I don't know of any OE-MVP that would recommend using them. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: outlook 2003 send problem
    ... I have Outlook 2003 ... if I so much as visit the outbox (not even ... opening any of the emails), any e-mail that is highlighted becomes ... > if it might be the Norton Outlook Antispam pluggin in some way? ...
    (microsoft.public.outlook.general)
  • Re: outlook 2003 send problem
    ... I have Outlook 2003 ... if I so much as visit the outbox (not even ... opening any of the emails), any e-mail that is highlighted becomes ... > if it might be the Norton Outlook Antispam pluggin in some way? ...
    (microsoft.public.outlook)
  • Re: Can not send mail in outlook 2007 (not as easy as you think)
    ... I uninstalled Norton 360 completely with the Norton removal ... > Uninstalled Norton 360 and tested Outlook ... >> new send/receive settings file with default settings. ...
    (microsoft.public.outlook.general)