Re: Autocomplete doesn't work in the "To" field & no NK2 file on c

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But you said that autocompletion _did_ work, then failed after a restart. Did you mean that? That's the symptom of a lost connection between the profile and the NK2 file. Having no NK2 file whatsoever in that scenario is inexplicable and not reproducible that I am aware of.
Make sure you do not use AV scanning of email.
--
Russ Valentine
[MVP-Outlook]
"Laura@CNA" <LauraCNA@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:8BCBFC59-79D2-42F8-813D-9C0B23443FDF@xxxxxxxxxxxxxxxx
I have created a new Outlook profile. Before writing this post I went
through everything I could find regarding this issue and you responded to
quite a few of the questions although I never found a posting specific to my
question. I will do a new profile again and see if it works this time but
can you clarify something? You say that it is impossible to not have a NK2
file if autocomplete is enabled and functioning. My problem is that
autocomplete is enabled but not functioning at all and when I search for the
file there is NONE (even within hidden files/folders) so your initial
response confuses me. What corrupts the actual forming of the file? The bad
profile or something else? Thanks for your time and knowledge.

"Russ Valentine [MVP-Outlook]" wrote:

It is not possible to have no NK2 files if autocompletion is enabled and
functioning. So that would mean your search technique is flawed.
Creating an "NK2" file manually is just nuts. That was bad advice.
The problems you are reporting are very common and have been addressed here
many times. The problem is a corrupt connection between your Outlook profile
and the NK2 file and are usually solved by creating a new Outlook profile.
--
Russ Valentine
[MVP-Outlook]
"Laura@CNA" <LauraCNA@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:340332D0-6410-4BEE-93ED-E2BF899AEBCE@xxxxxxxxxxxxxxxx
>I have Windows 2002 OS originally using Office 2002, now upgraded to >Office
> 2003. With both Office packages, the autocomplete does not work in
> Outlook
> in the "To", "cc" or "bcc" fields at all. When I originally asked this
> question, Microsoft Online gave instructions to close Outlook, open
> explorer,
> view folders, and make sure hidden files or folders was checked. Then > do
> a
> search for a file named *.NK2, once located, rename it > "profilename.bak".
> I
> completed everything but the search for the NK2 file came up empty. > There
> is
> no NK2 file. I researched this through many blogs, search engines, > etc.
> and
> either they gave the same instructions or had never heard of this > problem.
> I
> just downloaded the latest updates to both Microsoft and Office to make
> sure
> that this issue was still a problem and it is.
>
> I had one computer tech tell me to make a new file and label it
> "Outlook.NK2" which I did in "c:\documents and settings\application
> data\microsoft\outlook" and I sent an email to myself as a test, then
> tried
> my email address again and it worked but once I restarted the computer > or
> just closed the Outlook program, it no longer worked. I still had the
> file
> but it was empty. This is a configuration that has been available on > any
> other Outlook program I have used and never was an issue. I have > another
> computer that has Windows 2002 and originally had Office 2002, upgraded > to
> Office 2003 and this feature works and has never been an issue. What > can
> I
> do?


.

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