RE: Outlook 2003 inbox
- From: Jocelyn Fiorello [MVP - Outlook] <JocelynFiorelloMVPOutlook@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 28 Feb 2007 17:28:13 -0800
Does that error message have an error code associated with it?
--
Jocelyn Fiorello
MVP - Outlook
*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
"Focused" wrote:
Hi, Have done what you say. Now , when I run the test, I get an error message.
"Log on to incoming mail server (POP3). The specified server was found but
there was no response from the server. Please verify that the port and SSL
information is correct."
I checked the advanced settings and there are ports 110 and 25 and the SSL
boxes are unchecked.. Are we any nearer?
Regards
Ian @ Focused
"Jocelyn Fiorello [MVP - Outlook]" wrote:
You could try disabling Norton's e-mail scanner if it's running...you
shouldn't need it anyway. To answer your question about the Sent box in All
Accounts, no, that is not significant in this instance.
When I mentioned creating a new mail profile, I meant going to Control Panel
| Mail | Show Profiles and creating a new profile there, then telling Outlook
to use that one. You would have to reenter your e-mail account settings and
some other ones as well, but it might solve your problem. In case it
doesn't, don't delete the old profile right away.
--
Jocelyn Fiorello
MVP - Outlook
*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
"Focused" wrote:
Jocelyn, On checking further, Going Tools-Send/Receive settings -
Send/Receive Groups - All Accounts, in Folder Options there is Personal
Folders and Inbox with a check in the box but nothing for Sent. Is that
significant?
Regards
Ian @ Focused
"Focused" wrote:
Joselyn,
Thanks for looking at this for me. No, there are no error messages. I have
just set up a new account and, again, the test comes up with
"congratulations" etc suggesting all is OK but I can only send emails from
Outlook but not receive. I have Zonelabs and Norton - is that helpful to know?
Regards
Ian @ Focused
"Jocelyn Fiorello [MVP - Outlook]" wrote:
Do you get any error messages when trying to receive? Have you tried using a
new mail profile?
--
Jocelyn Fiorello
MVP - Outlook
*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
"Focused" wrote:
I have just got Outlook installed and Sending emails is no problem. However I
cannot receive emails and seem to have tried every permutation of settings
under the sun. The test works with ticks against all the entries. What on
earth can I be doing wrong? HELP PLEASE.
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