Re: unable to send email

jimk <jimk@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

I'm setting up a new pc for my father. Instead of using the juno
software I've got it set up so he can use the dialup connection to
access the internet, and am trying to set up outlook. We have XP w/
Office 2003. I have comfirmed the pop and smtp settings, and when I
click on the "test account settings" button, all the tests complete
except the "send test email". I've verified connectivity etc...and I
can receive emails, but any email I send out gets the "sys admin -
'undeliverable'" reply w/ the message:  "552 Attention!  You are
currently not logged onto Juno. Please log into our network to send
e-mail"

When you create an Outlook account, you must specify a POP server and an SMTP server. Those servers are in some ISP's domain. Also, you're calling some ISP with the dial-up connection. Typically, the dial-up provider and the mail provider are the same ISP. Each has a username/password for authentication. For the dial-up connection you must specify the credentials for that carrier in the dialing properties and for the mail provider you must provide those credentials within the mail account. If you're trying to send via Juno's mail server, then you must specify Juno's credentials for that server regardless of which credentials you supplied in the dialing properties.

Can you be more specific as to what ISP you're using as a carrier and what ISP you're using as a mail provider and what credentials and servers you're specifying where?
--
Brian Tillman 

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