Re: Removing Duplicate Personal Folders

This question has been answered countless times in this group.
When you have a duplicate set of Personal Folders and cannot close one, it
means you migrated your Outlook data incorrectly and corrupted your profile.
Create a new profile.
Read the Help files and follow the directions for migrating your Outlook
data:
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]
"PatrickKola" <PatrickKola@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:19763862-BE78-46C0-AECB-F65AC93D1D44@xxxxxxxxxxxxxxxx
> Hi, my question is a bit similar to one posted here a couple days ago, but
> as
> that one didn't get a response, I thought I'd try my luck. I'm going to
> try
> to explain in detail exactly what I've done so far, so if this is too
> long,
> please just read the summary and ignore the details. Thanks in advance for
> your help.
>
> Summary:
> I have a duplicate set of personal folders that will not go away. I have
> deleted all my .pst files and re-installed outlook (2003 on WinXP fully
> patched), creating new, completely empty personal folders, but one set of
> personal folders stubbornly refuses to go away. Even after starting
> outlook
> with all *.pst files on the computer deleted (and being forced to create a
> new .pst when outlook loads), I can see a set of personal folders with all
> my
> emails, contacts, etc. still there.
>
> Details (kind of long):
>
> I installed office pro 2k3 on a new WinXP (home) system a few months ago
> and
> attempted to transfer all my settings and messages from my old PC to the
> new
> one. For outlook, I copied over my .PST file and used the file import
> feature
> to get everything imported. As soon as I did this, I noticed that I now
> had
> two identical sets of personal folders in Outlook. I was in a rush and
> didn't
> really explore why or how this happened at the time.
>
> I noticed that my Contacts were not working as an address book, meaning
> that
> my email addresses didn't auto-fill on new emails, but email addresses I
> had
> recently used would auto-fill. I dealt with this without too much
> complaint
> because I really don't need to send too many emails from this system -
> this
> is a home system and gets a whopping total of approximately 10 emails sent
> from it on a busy week.
>
> In the last couple weeks, I've started working from home a lot more and
> the
> email volume has increased quite a bit. In an attempt to fix the problem
> with
> the duplicate personal folders and non-linked contacts, I un-installed and
> re-installed outlook (after backing up my .pst files to a remote
> location),
> hoping that this would get rid of the duplicate personal folders. No such
> luck.
>
> Upon loading outlook, I am told that "the file c:\....\outlook.pst could
> not
> be found" , and am given the option to create a new .pst file. When I do
> this, outlook continues to load just fine, but I can see my old personal
> folders sitting there, with all my emails and contacts plainly available!
>
>
> How is this possible? Where does outlook store all this? I would think
> that
> with all .pst files on my computer deleted, this information would be long
> gone. Please help me! At this point, I'm just trying to get a clean
> install
> of outlook that doesn't keep any information or settings from previous
> installations.
>
> If you've read this far, thank you for your patience and any assistance
> you
> can give me.
>
> -Patrick


.

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