Re: can receive, but can' t send outlook 2002 mail



(the last reply didn't seem to go through, sorry if this is a repeat)

I don't have Office XP on that machine, it is just office 2002. Does that
make a difference since your link for solution talks about downloading
updates for Office XP. which when I tried was unsuccessful because I don't
have Office XP on the machine.

I sure hope you have a solution, I really rely on Outlook at home, and I
need to have the same email program on the road as I do at home.

JWB

"Hal Hostetler [MVP S/U]" wrote:

> See if these articles help:
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;304008
> You receive the "'Sending and Receiving' reported error (0x8004210B)" error
> message when you send SMTP mail messages by using a POP3 account and SSL in
> Outlook 2002
> http://support.microsoft.com/default.aspx?scid=kb;en-us;315049
> You receive the "The operation timed out waiting for a response from the
> sending (SMTP) server" error message when you use a POP3 account and SSL to
> send SMTP e-mail in Outlook 2002 and in Outlook 2003
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh@xxxxxxxx
> Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Still Cadillacin' - www.badnewsbluesband.com
>
> "jwb" <jwb@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:2879D6E2-C676-4831-8CFA-ABEBCFDAC33B@xxxxxxxxxxxxxxxx
> > I have a brand new laptop. I have comcast cable at home for my ISP. I
> use
> > outlook 2002 on the laptop and at home. I have Norton Works loaded.
> >
> > I have disabled scanning outgoing email.
> > I have have Norton firewall enabled.
> >
> > I have set up outlook as prescribed by comcast help links.
> >
> > I have changed the server ports to 465 for outgoing and 995 for incoming.
> > I have SSL required for both out and incoming mail.
> >
> > when I try to send email, it fails and I get the following message:
> >
> >
> > Task 'mail.comcast.net - Sending and Receiving' reported error
> (0x8004210B)
> > : 'The operation timed out waiting for a response from the sending (SMTP)
> > server. If you continue to receive this message, contact your server
> > administrator or Internet service provider (ISP).'
> >
> > Can someone PLEASE help me find an answer to this problem.
> > jwb
>
>
>
.



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