Re: Disappearing Outlook 2003 Shortcuts

From: chaitl (chaitl_at_discussions.microsoft.com)
Date: 02/09/05


Date: Tue, 8 Feb 2005 21:27:02 -0800

WMILES -
POP mail.
I haven't tried this again - basically gave up and am using the folders that
show up in Outlook. Let me know if you ever solve it!
Thanks for your post.

"wmiles" wrote:

>
> chaitl Wrote:
> > In Outlook 2003, shortcuts that I create in the Navigation pane
> > disappear the
> > next time I reboot and restart Outlook. Requires a reboot to happen.
> > It's
> > like "Groundhog Day."
>
>
> Hi,
>
> I'm having this problem too but not quite as bad as you, my customer is
> reporting this error every couple of weeks or so. I think it's come
> about from the release of office SP1 but I cant be sure, i've been to
> many sites about it and nobody seems to know the solution.
>
> As a follow up could you tell me if you are just connecting via POP to
> collect your mail or whether you are using Exchange Server and which
> version, i'm thinking of updating the service pack on exchange server
> but dont want too if this is not going to fix the issue.
>
> I personally think its either SP1 or an update since service pack 1.
> the reason i say this is that some of the updates im seeing say
> november kind of time, which would be when the issues roughly started,
> unfortuantly i cant see a way to remove the updates.
>
>
> --
> wmiles
>



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