Re: Outlook 2003 Pro SP1 will not accept changed Hotmail password
From: Diane Poremsky [MVP] (diane.poremsky+msnews_at_gmail.com)
Date: 02/07/05
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Date: Sun, 6 Feb 2005 22:51:25 -0500
This is a paid hotmail account? If not, it could be because HTTP access has
gone away. http://www.slipstick.com/addins/services/online.htm#hotmail
-- "Thorpe" <Thorpe@discussions.microsoft.com> wrote in message news:F3CA7164-CE9F-48F2-87E4-62AD9DEC8BA1@microsoft.com... >I was on the telephone with MS technical support for 2.5 hours last week >and > their solutions included the same advice regarding the registry, none of > which worked. Outlook has retained the password because I changed the > length > of the password and the correct number of "bullets" show up in the > password > window when it opens in the infinite loop I mentioned earlier. Even if I > enter the password by hand, it still won't connect to my MS Hotmail > account. > However, if I wait 5-10 minutes and then click on the account "inbox" in > the > tree shown in the lower left-hand window of Outlook, I get the same > connection problem for several minutes which somehow then "magically" > connects to the Hotmail account. Thank you for your help, but do you have > any > other suggestions? > > "Diane Poremsky [MVP]" wrote: > >> For Outlook 2000 or 2002 on Win 98, NT, or 2000: >> http://support.microsoft.com/default.aspx?scid=kb;en-us;290684 >> >> For Outlook 2000 on Windows 2000: >> (CW) http://support.microsoft.com/default.aspx?scid=kb;en-us;275465 >> (IMO) http://support.microsoft.com/default.aspx?scid=kb;en-us;259416 >> >> For all Outlook versions on Windows XP (note, this article is written for >> OE >> but the solution applies to Outlook as well. Just ignore the parts that >> refer to OE): >> http://support.microsoft.com/default.aspx?scid=kb;en-us;264672 >> >> -- >> Diane Poremsky [MVP - Outlook] >> Author, Teach Yourself Outlook 2003 in 24 Hours >> Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) >> Author, Google and Other Search Engines (Visual QuickStart Guide) >> >> Outlook Tips: http://www.outlook-tips.net/ >> Outlook & Exchange Solutions Center: http://www.slipstick.com >> Join OneNote Tips mailing list: http://www.onenote-tips.net/ >> >> >> "Thorpe" <Thorpe@discussions.microsoft.com> wrote in message >> news:149CC831-7993-4623-A02F-DBBD5CBDCCBB@microsoft.com... >> >I have recently changed the password to my Hotmail account, first in >> >Hotmail >> > and then in Outlook 2003 Pro SP1 (not, repeat not, Outlook Express). >> > Despite >> > changing the account password in Outlook, despite deleting and >> > re-adding >> > the >> > e-mail account to Outlook, despite creating a whole new Outlook >> > profile, I >> > cannot access my Hotmail account via Outlook. I can easily connect vie >> > IE >> > 6.0 >> > at www.hotmail.com, but not via Outlook, despite all of the actions >> > taken >> > to >> > date. A window pops up in an infinite loop requiring my user name and >> > password, never connecting and never ceasing to demand the password. >> > Please >> > help. There must be some file or some data store that is not getting >> > updated >> > and I am frustrated enough with this situation to seek other >> > alternatives >> > to >> > Microsoft. For Pete's sake, if two Microsoft products i.e., Hotmail and >> > Outlook won't work together what good is anything carrying the Micrsoft >> > brand? >> >> >>
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