Re: Outlook 2003 Pro SP1 will not accept changed Hotmail password

From: Diane Poremsky [MVP] (diane.poremsky+msnews_at_gmail.com)
Date: 02/07/05


Date: Sun, 6 Feb 2005 22:51:25 -0500

This is a paid hotmail account? If not, it could be because HTTP access has
gone away. http://www.slipstick.com/addins/services/online.htm#hotmail

-- 
"Thorpe" <Thorpe@discussions.microsoft.com> wrote in message 
news:F3CA7164-CE9F-48F2-87E4-62AD9DEC8BA1@microsoft.com...
>I was on the telephone with MS technical support for 2.5 hours last week 
>and
> their solutions included the same advice regarding the registry, none of
> which worked. Outlook has retained the password because I changed the 
> length
> of the password and the correct number of "bullets" show up in the 
> password
> window when it opens in the infinite loop I mentioned earlier. Even if I
> enter the password by hand, it still won't connect to my MS Hotmail 
> account.
> However, if I wait 5-10 minutes and then click on the account "inbox" in 
> the
> tree shown in the lower left-hand window of Outlook, I get the same
> connection problem for several minutes which somehow then "magically"
> connects to the Hotmail account. Thank you for your help, but do you have 
> any
> other suggestions?
>
> "Diane Poremsky [MVP]" wrote:
>
>> For Outlook 2000 or 2002 on Win 98, NT, or 2000:
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;290684
>>
>> For Outlook 2000 on Windows 2000:
>> (CW) http://support.microsoft.com/default.aspx?scid=kb;en-us;275465
>> (IMO) http://support.microsoft.com/default.aspx?scid=kb;en-us;259416
>>
>> For all Outlook versions on Windows XP (note, this article is written for 
>> OE
>> but the solution applies to Outlook as well. Just ignore the parts that
>> refer to OE):
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;264672
>>
>> -- 
>> Diane Poremsky [MVP - Outlook]
>> Author, Teach Yourself Outlook 2003 in 24 Hours
>> Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
>> Author, Google and Other Search Engines (Visual QuickStart Guide)
>>
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> Join OneNote Tips mailing list: http://www.onenote-tips.net/
>>
>>
>> "Thorpe" <Thorpe@discussions.microsoft.com> wrote in message
>> news:149CC831-7993-4623-A02F-DBBD5CBDCCBB@microsoft.com...
>> >I have recently changed the password to my Hotmail account, first in
>> >Hotmail
>> > and then in Outlook 2003 Pro SP1 (not, repeat not, Outlook Express).
>> > Despite
>> > changing the account password in Outlook, despite deleting and 
>> > re-adding
>> > the
>> > e-mail account to Outlook, despite creating a whole new Outlook 
>> > profile, I
>> > cannot access my Hotmail account via Outlook. I can easily connect vie 
>> > IE
>> > 6.0
>> > at www.hotmail.com, but not via Outlook, despite all of the actions 
>> > taken
>> > to
>> > date. A window pops up in an infinite loop requiring my user name and
>> > password, never connecting and never ceasing to demand the password.
>> > Please
>> > help. There must be some file or some data store that is not getting
>> > updated
>> > and I am frustrated enough with this situation to seek other 
>> > alternatives
>> > to
>> > Microsoft. For Pete's sake, if two Microsoft products i.e., Hotmail and
>> > Outlook won't work together what good is anything carrying the Micrsoft
>> > brand?
>>
>>
>> 


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