Outlook ignores the specified account when sending mail

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Zaragon (Zaragon_at_discussions.microsoft.com)
Date: 12/04/04 

Date: Sat, 4 Dec 2004 14:53:01 -0800

The PC is connected to a LAN which sometimes has access to a DSL internet
link. It also has a modem. Outlook 2003 is a POP3 standalone configuration.

I have a number of mail accounts configured. POP3 (read) access is
available, and works, on either the LAN (via DSL) or dial-up access. One
account has SMTP access over the LAN (via DSL) and the others can only access
their SMTP relay host via their respective dial-up hosts.

The problem I have is:
Assume the LAN currently has access to the Internet.
If I compose an email, select the LAN SMTP account from the accounts
dropdown and then send. The message goes out successfully, as expected.

If I compose an email, select a Dial SMTP account from the accounts dropdown
and then send. The message goes out via the LAN SMTP relay host and has the
LAN SMTP sender details. ie Outlook has ignored the selected account and used
a different one.

The LAN SMTP account is NOT the default account.

It does this irrespective of which dial-up mail account I select and even
when the dial-up accounts are configured to use the modem in the account
setup.

If I first establish a dial-up link then everything works as expected, mail
sent via the LAN SMTP fail as the host correctly rejects the login. Mail sent
via the dial SMTP works for the ISP I'm connected to and fails for the others
again as expected.

This machine previously had Outlook 2002 installed (not office) and was
upgraded to 2003. Outlook 2002 worked as expected either on the LAN or via
dial-up. I have uninstalled Outlook (and office) and reinstalled from scratch
with no change.

Can anyone offer any suggestions it is driving me potty trying to understand
what is going on.

Relevant Pages

  • Re: Configure connection for both LAN & Dial-up
    ... Outlook is only aware of your Internet connection status when you tell it. ... After you've been offline and have reconnected to your LAN, ... > I also have a dial up account on the same laptop which I use when I'm ...
    (microsoft.public.outlook.installation)
  • Re: Test POP account cannot connect
    ... > itself in Outlook also specifies to use the LAN and not a dial-up ... Yeah, that's what I mean by, "account settings specify LAN". ... > Outlook configured to receive first and send second. ...
    (microsoft.public.outlook)
  • RE: Outlook over the web when not on local lan?
    ... Go to http://servername/remote and there is a link there for configuring ... Outlook over the Internet. ... I didn't know if I can have my email account do both? ... I tried changing the send and receive from Lan to my dialup ...
    (microsoft.public.windows.server.sbs)
  • Re: Exchange to POP3
    ... Susan is suggesting the option of configuring Outlook 2003 (the e-mail ... client on each users laptop) to work when away from the LAN by using what's ... referred to in Outlook as "Connect to my Exchange mailbox using HTTP". ... back to the SBS LAN you don't have to do any reconfiguring of Outlook. ...
    (microsoft.public.windows.server.sbs)
  • Re: Configure exchange for outlook anywhere
    ... I've had to reconnect while outside the LAN several times and it doesn't ... Open Outlook and type your Windows Small Business Server user name (in ... Les Connor [SBS MVP] ... seem to authenticate my username and password. ...
    (microsoft.public.windows.server.sbs)