Re: Invalid Office Add-in Message after upgrading to 2003
From: Diane Poremsky [MVP] (dianenws_at_poremsky.com)
Date: 10/19/04
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Date: Tue, 19 Oct 2004 13:15:16 -0400
That means that somewhere there is a file that makes OL think there is an
addin...
See what is listed at
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Outlook\Addins\ and
HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins
-- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Author, Google and Other Search Engines (Visual QuickStart Guide) Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Join OneNote Tips mailing list: http://www.onenote-tips.net/ "Stingray" <Stingray@discussions.microsoft.com> wrote in message news:8018189A-A61B-4F70-A30D-55D8E2653FCB@microsoft.com... > We looked in addins section as you suggested and no addins are listed. > When > we click the "COM Addins" button however we get the same message as when > starting up. When we click OK on the dialog, the COM Addins list comes up > empty. > > "Diane Poremsky [MVP]" wrote: > >> Try a new profile... >> >> Did you look in tools, options, other, advanced, addins? See if any >> addins >> are listed that are not installed - deleting extend.dat should remove the >> name from the list though... but check just to be sure. >> >> -- >> >> "Stingray" <Stingray@discussions.microsoft.com> wrote in message >> news:3DC8356E-CA9D-4117-9FDD-F703D0AF0A4C@microsoft.com... >> > Sorry Andreas, no help there. Does anyone else out there have any >> > suggestions. We've discovered that it's specific to the user's local >> > profile >> > for Outlook and likely came over when we restored the profile with the >> > Profile Wizard from their original Office 2000 installation. We're >> > considering that we may have to just purge the profile to solve it but >> > are >> > still hoping for a less destructive solution. >> > >> > Thanks again. >> > >> > "Andreas Roeder" wrote: >> > >> >> http://support.microsoft.com/default.aspx?scid=kb;EN-US;235009 >> >> >> >> -- >> >> Ich habe nichts gemacht, gestern gings noch! >> >> Bitte in den Newsgroup antworten damit jeder etwas davon hat. >> >> Bravestar@Datenschutzministerium.de >> >> "RayBccul--" <RayBccul@discussions.microsoft.com> schrieb im >> >> Newsbeitrag >> >> news:03E1313A-2FCF-490C-BC2A-E6FE32B7BA5D@microsoft.com... >> >> > Thanks for the tip Diane. Unfortunately, that did not solve our >> >> > problem. >> >> We >> >> > deleted the extend.dat, restarted Outlook and got the same message. >> >> > Any >> >> other >> >> > ideas? >> >> > >> >> > Thanks...Ray >> >> > >> >> > "Diane Poremsky [MVP]" wrote: >> >> > >> >> > > find and delete extend.dat - C:\Documents and >> >> Settings\username\Application >> >> > > Data\Microsoft\Outlook. You can easily access it by pasting >> >> > > %USERPROFILE%\Application Data\Microsoft\Outlook in the Address >> >> > > bar >> >> > > of >> >> your >> >> > > browser or Windows Explorer. >> >> > > >> >> > > >> >> > > >> >> > > -- >> >> > > Diane Poremsky [MVP - Outlook] >> >> > > Author, Teach Yourself Outlook 2003 in 24 Hours >> >> > > Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) >> >> > > Author, Google and Other Search Engines (Visual QuickStart Guide) >> >> > > >> >> > > Outlook Tips: http://www.outlook-tips.net/ >> >> > > Outlook & Exchange Solutions Center: http://www.slipstick.com >> >> > > Join OneNote Tips mailing list: http://www.onenote-tips.net/ >> >> > > >> >> > > Vote for your favorite Outlook and Exchange utilities in the >> >> > > Slipstick Ratings Raffle at http://www.slipstick.com/contest/ >> >> > > >> >> > > "Ray" <Ray@discussions.microsoft.com> wrote in message >> >> > > news:D3F0D775-7A0C-4529-9DB1-1F4342CC14FD@microsoft.com... >> >> > > >I recently upgraded some clients to Office 2003 from Office 2000. >> >> > > >I >> >> > > >had >> >> 2 >> >> > > >of >> >> > > > them that, upon launching Outlook, get an error dialog that says >> >> > > > "The >> >> file >> >> > > > [path to user directory]\[a bunch of chinese characters] is not >> >> > > > a >> >> valid >> >> > > > office add-in". Clicking OK allows them to go into Outlook and >> >> > > > they >> >> have >> >> > > > no >> >> > > > problems. >> >> > > > >> >> > > > While troubleshooting I went into Advanced settings and looked >> >> > > > at >> >> > > > the >> >> > > > Add-in >> >> > > > manager. I didn't see any add-ins that looked wrong so I checked >> >> > > > the >> >> COM >> >> > > > add-ins and got the same error. After clicking the OK button, >> >> > > > the >> >> addin >> >> > > > dialog came up but nothing showed in the view to remove. >> >> > > > >> >> > > > Does anyone have any hints on what this might be or how to get >> >> > > > rid >> >> > > > of >> >> it? >> >> > > > Although it doesn't adversly affect Outlook it is a pain to have >> >> > > > to >> >> > > > dismiss >> >> > > > the error every time you launch. >> >> > > >> >> > > >> >> > > >> >> >> >> >> >> >> >> >>
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