Re: OL 2003 - cannot log onto POP3 server or send test message

From: Andreas Roeder (Bravestar_at_datenschutzministerium.de)
Date: 08/25/04 

Date: Wed, 25 Aug 2004 21:51:37 +0200

Hi Kathy,
maybe this article could help
http://support.microsoft.com/default.aspx?scid=kb;EN-US;298589
But if you get this error, you have to check your email. 

--
Ich habe nichts gemacht, gestern gings noch!
Bitte in den Newsgroup antworten damit jeder etwas davon hat.
Bravestar@Datenschutzministerium.de
"Kathy Hansen" <KathyHansen@discussions.microsoft.com> schrieb im
Newsbeitrag news:A7937BAE-FE7B-4847-B36B-067C3B0AE938@microsoft.com...
> Here are the error messages I receive when testing the account settings:
>
> Log onto incoming mail server (POP3): Outlook could not connect to the
> incoming POP3 mail server because the server did not accept your user name
or
> password.
> Send test email message: Unable to sent test message. Please verify e-mail
> address field.
>
> The user name, password, and email address are correct, as is the POP3
> server information. I've tripled checked them. FYI - I'm running Windows
XP,
> Service Pack 1.
>
> Thank you for any help you can give me.
>
> "AndreasRoeder" wrote:
>
> > Hi Kathy,
> > could you post the whole error message. Maybe we could help you with the
> > error information!
> >
> >
> > --
> > Gestern gings noch, ICH habe nichts gemacht! ;-)
> > Bravestar@Datenschutzministerium.de
> > "Kathy Hansen" <KathyHansen@discussions.microsoft.com> schrieb im
> > Newsbeitrag news:EF90391E-A192-4A08-BACA-2FB0D353E2BD@microsoft.com...
> > > While trying to correct a minor problem with my email account, my ISP
> > advised
> > > deleting the account then re-adding. Foolishly I followed the advice.
Now
> > I
> > > cannot send a test message or log onto incoming mail server -- and
have
> > big
> > > problems instead of a small one.  (FYI - ISP walked me through
re-adding
> > > account info 3 times.)
> > >
> > > ISP now advises disabling firewall and virus protection, re-adding
account
> > > info (Tools/Email Accounts/View or Change Existing etc), then
re-enabling
> > > firewall and virus protection again. If that doesn't work, "Call
> > Microsoft."
> > >
> > > I'm running Windows XP and Norton Anti Virus. Also have wireless
Internet
> > > access that may include firewall.
> > >
> > > Is my ISP giving me the correct advice? Or is there another way to
correct
> > > this problem? Where can I find more information about disabling virus
> > > protection?
> > > --
> > > KH
> >
> >
> >

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