Re: Uninstalling Outlook 2003 & BCM

• Previous message: Patrick: "Uninstalling Outlook 2003 & BCM"
• In reply to: Patrick: "Uninstalling Outlook 2003 & BCM"
• Messages sorted by: [ date ] [ thread ]

Date: Sat, 7 Aug 2004 19:11:57 -0400

"Uninstall" means to remove the application. Your issue is with the data,
not the application. Uninstalling is neither necessary nor advisable.

If you want to try to get BCM working, go to the \Program Files\Microsoft
Office\Office11\Business Contact Manager folder. You should see a program
there called EnableBCM or something like that. Run it to enable BCM to run
under the current user account. That account will need to be a member of the
BCM Users group

If you imported all your data while logged in under the Administrator
account, you data will probably be in the outlook.pst file in that Windows
profile's folders. See http://www.slipstick.com/backup.config.htm for file
locations. If you don't have access to that folder under the current Windows
account, you'll need to log in as Administrator and move the .pst file to a
location that you can access under both accounts.

If you're seeing the right data in OE while you're using the current
account, you can just export messages from OE to Outlook using OE's File |
Export | Messages command and import account information with Outlook's File
| Import and Export command.

-- 
Sue Mosher, Outlook MVP
Author of
     Microsoft Outlook Programming - Jumpstart for
     Administrators, Power Users, and Developers
     http://www.outlookcode.com/jumpstart.aspx
"Patrick" <anonymous@discussions.microsoft.com> wrote in message
news:1da401c47ccd$34d91b80$a301280a@phx.gbl...
> I run Windows XP (latest updates) + Office Professional
> Edition 2003 (latest updates)and have always been using
> Outlook Express (OE) for email.  A few week-ends ago, I
> decided to switch from OE to Outlook 2003.  I started my
> PC, logged in under an Administrator Account, opened
> Outlook 2003 for the first time, installed Business
> Contact Manager (BCM) and imported ALL OE information
> (i.e. Accounts, Messages, etc) into Outlook 2003 using a
> Microsoft Wizard. It worked great. I then switched to the
> limited Account that I use all the time except when I
> need Administrator privileges and unfortunately clicked
> on "No" (instead of "Yes") when asked if I wanted to use
> BCM under this limited account. As a result, I am now
> unable to run BCM under this limited account.  As I could
> not fix the problem on the spot, I never used Outlook
> 2003 or BCM and continued using Outlook Express since
> this incident happened. QUESTION: How do I uninstall(1)
> and reinstall Outlook 2003 and Business Contact Manager
> without messing up the rest of Office Professional 2003?
> (1) I am not sure "uninstall" is the proper term: what I
> want to do is restore Outlook 2003 to its default
> settings and delete all messages, email addresses, etc
> imported from OE several weeks ago.  After properly
> reinstalling and restarting Outlook 2003 and BCM, I will
> then re-import everything from OE into Outlook 2003
> included many new email messages sent and received over
> the last several weeks, and this time I will make sure
> and click "Yes" when asked if I want use BCM under my
> limited account) Thank you.

• Previous message: Patrick: "Uninstalling Outlook 2003 & BCM"
• In reply to: Patrick: "Uninstalling Outlook 2003 & BCM"
• Messages sorted by: [ date ] [ thread ]