RE: MAPI unable to load msncon.dll

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From: Athena [MVP-Outlook] (mvpathena-newsgroups_at_mvps.org)
Date: 05/01/04

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    Date: Sat, 1 May 2004 13:34:01 -0700

    It sounds as though Outlook is trying to connect to an MSN mailbox but doesn't have the proper pieces to do that. Click the Mail icon in the Control Panel (In the User's group if you are using Windows XP). Then click the "Email Accounts" button to "View or change existing accounts" and remove any MSN account you find. You can also Add another mail account there if you need to.

    If that doesn't fix the problem, post a follow-up message here.

    "danish" wrote:

    > I just purchased Office 2003 Pro. I installed it. During
    > the installation I got an error 1919, which I fixed by
    > following instructions in the knowledge base. Uninstalled
    > and INstalled again, this time without error. But when I
    > start Outlook 2003, I still get a message and it refuses
    > to start up. This happened both BEFORE and AFTER the 1919
    > error was fixed. The error message that I get when I try
    > starting Outlook is: "Unable to open default email
    > folders. An unexpected error has occured. MAPI was unable
    > to load information service msncon.dll."
    > Please help. Thanks.
    >
    >

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