Re: Outlook locks up with a officelifeboathang

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

It's Microsoft Office Program Recovery. This is also known as Office
Lifeboat.

There may be a 3rd party add-in, a corrupted template or document, a damaged
registry or another factor, such as HP PhotoSmart printer driver, or other
issue going on. To start, use Start=>Search to cleanup and delete any left
over files from crashes by searching for file names found using:

~$*.*;*.tmp

I've also heard of this happening if Skype is installed.


"Trekrod" <trekrod@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:74BD6E51-E15B-46F0-BECC-18CAF97030AB@xxxxxxxxxxxxxxxx
Have some additional items from event viewer that may help in tracking
down
issue. As far as I am aware my pst's have never been setup and accessed
on
another machine. Errors are listed in time stamp order most recent to
least.

From application viewer:

Event ID 5001
Bucket 710652627, bucket table 5, EventType officelifeboathang, P1
outlook.exe, P2 12.0.6514.5000, P3 ntdll.dll, P4 5.1.2600.5755, P5 NIL, P6
NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.

Event ID 32
The store C:\Documents and Settings\rhs\Local Settings\Application
Data\Microsoft\Outlook\PersFold References.pst has detected a catalog
checkpoint.

Event ID 32
The store C:\Documents and Settings\rhs\Local Settings\Application
Data\Microsoft\Outlook\SharePoint Lists.pst has detected a catalog
checkpoint.

Event ID 32
The store C:\Documents and Settings\rhs\Local Settings\Application
Data\Microsoft\Outlook\NewKnowledgeBase.pst has detected a catalog
checkpoint.

Event ID 32
The store C:\Documents and Settings\rhs\Local Settings\Application
Data\Microsoft\Outlook\PersFold References.pst has detected a catalog
checkpoint.

Event ID 32
The store C:\Documents and Settings\rhs\Local Settings\Application
Data\Microsoft\Outlook\NewKnowledgeBase.pst has detected a catalog
checkpoint.

Event ID 32
The store C:\Documents and Settings\rhs\Local Settings\Application
Data\Microsoft\Outlook\SharePoint Lists.pst has detected a catalog
checkpoint.

Event ID 30
The store C:\Documents and Settings\rhs\Local Settings\Application
Data\Microsoft\Outlook\SharePoint Lists.pst is being reconciled with the
indexer for the following reason: The store was last opened on a different
machine.
--
Thank you very much for your time and consideration.

Trekrod


"Trekrod" wrote:

Hi All,

Please help. This issue happens on a regular basis. Office is patched
with
all latest security and other MS patches. OS as well. McAfee
Enterprise
with EPO is running on system. Communicator is running. Outlook ost
file
not set up for offline use. IE 7.0 fully patched on system. Have to
use
this version for corp compatibility. I have tried the tip about outlook
/resettodobar and still happening. Event Error is this:

EventType officelifeboathang, P1 outlook.exe, P2 12.0.6514.5000, P3
ntdll.dll, P4 5.1.2600.5755, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10
NIL.


MS Office Session error is this:

ID: 6, Application Name: Microsoft Office Outlook, Application Version:
12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session
lasted
5818 seconds with 1740 seconds of active time. This session ended with
a
hang.

This is a corporate install of OFFIce that was just cleanly redone. MS
does
not have any info on the Event 5000 and I have submitted the bug/crash
report
multiple times to MS for their review.

Any insights or recommendations would be greatly appreciated.
--
Thank you very much for your time and consideration.

Trekrod


.

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