Re: HTML Does Not Load in Outlook 2003

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: "Brian Tillman [MVP - Outlook]" <tillman1952@xxxxxxxxx>
Date: Wed, 21 Oct 2009 14:38:18 -0400

"MalcolmH" <MalcolmH@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:772F0451-2E98-4E17-9746-6F196ACC8C0F@xxxxxxxxxxxxxxxx

Two days ago received email started not displaying web content. I no longer
get the message to right click to display pictures. The emails dispaly
correctly if I do a forward or reply. The usual solutions for this problem -
checking Options settings, deleting OLK files - have not worked. I recently
ran a registry and system performance scan and update (Registry Booster and
SpeedUpMyPC software from Uniblue) and it strted about that time. Any ideas?

Vanguard gives some good reasons why you shouldn't use registry cleaners and makes one good suggestion to try to fix the problem (i.e., use a System Restore point from prior to the "cleanup"), but have you tried starting Outlook once in safe mode? The usual cause of what you see is scanning incoming messages wiht an antivirus or -spam scanner. Safe mode can help you check that. It won't test conditions for messages you've received already, but it allows you to test new HTML messages that arrive. Hold Ctrl while you start Outlook to allow the selection of safe mode, then test the receiving of an HTML message. Does it make a difference?
--
Brian Tillman [MVP-Outlook]

.

References:
- HTML Does Not Load in Outlook 2003
  - From: MalcolmH

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