Re: How to Avoid Changes to Normal.dot?

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

Dear Peter, Alice, and Diane,

Please Help: Back to the drawing board. As previously posted, I tried
Alice's solution, but no go. Now I've tried Peter's, also no go. Leaving
Alice's solution in place (i.e., PDFMaker.dot is no longer listed as a Word
add-in), here's what I've done now:

1) Found the copy of Normal.dot in the relevant user's ...\Application
Data\Microsoft\Templates directory and renamed it.

2) Opened Word 2003, and edited a new document (which did, in fact, lose my
preferences previously stored in Normal.dot).

3) Saved this new document and then closed Word, answering. "Yes," to the
warning to save changes to Normal.dot. This resulted in the appearance of a
new Normal.dot in the above-mentioned directory, as expected.

4) Restarted the computer. Editing a word docuement and then closing Word
does not produce another warning; BUT editing a message and then closing
Outlook 2003 DOES still produce the same warning as before -- no joy!

If I've done the "fixes" as intended, neither solution has helped solve my
problem. Please Help! -- JCW

"Peter Foldes" wrote:

Alice

Most likely a corrupt normal.dot. We will see what the OP will say after trying both
suggested fixes

--
Peter

.

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