Re: How do I install the PST backup tool if it is already installe
- From: "DL" <notvalid@xxxxxxxxxxxxxxxxxx>
- Date: Sun, 7 Jun 2009 09:57:32 +0100
Presumably the Hotmail accounts are visible in the Outlook Folder Tree View;
If you go to file>backup....that should open a backup window, with an
Options Btn, selecting options allows you to select whch folders to backup.
If the hotmail accounts folders are not visible that would be as a result of
the type of account hotmail uses. As I only use hotmail web access, I
couldnt say whether say whether the protocol used for the account is
available for the Backup tool
But in any case since Hotmail is a web based service, your origonal mail is
stored / acessed by logging on via the web interface
"MS Word Challenged" <MSWordChallenged@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in
message news:DD21412F-5367-473D-A91A-DA0A4ED8E5CD@xxxxxxxxxxxxxxxx
DL, ur the best! Found the file, installed it, and it is working. Have
just
one additional question now... I have PERSONAL FOLDERS, HOTMAIL ACCT #1,
and
HOTMAIL ACCT #2. The backup is only showing PERSONAL FOLDERS and thus, is
ONLY backing that up and not the two Hotmail accounts that I use.
Personal
Folders is empty. Any wise words on this? Thanks a bundle!
"DL" wrote:
In the user in which the addin is not shown;
Open Explorer, navigate to \Program Files\Microsoft Office\Office11
........in that set of folders is outbak.dll shown?
(I dont recall the actual folder that is used in Office 2003, maybe
Addins)
If it is Start Outlook, in com addins, Add..... navigate to that
Folder/File
and select the dll
"MS Word Challenged" <MSWordChallenged@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote
in
message news:DFD26F87-4059-48CA-B477-58DF75D85C47@xxxxxxxxxxxxxxxx
Hi DL, thank you, but the steps you suggested sadly did not solve the
problem. Still cannot find the pst backup tool under COM addins in
Outlook.
It is not in the list in my environment. Any other suggestions?
"DL" wrote:
Reinstall the backup tool
On the user its not working on, open Outlook, check the addins, tick
the
box
for the backup addin, restart outlook.
Is the menu option now available?
"MS Word Challenged" <MSWordChallenged@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote
in
message news:1BDDE856-BAA6-413E-A52C-BD92BFF57C06@xxxxxxxxxxxxxxxx
Hi, we have 2 users on this computer. I installed the MS Outlook
2003
pst
backup tool for user #1 and it works fine. Now I want to install
for
myself,
user #2, and it is telling me I have to uninstall the already
installed
backup tool which resides on the computer before I can install it in
my
environment. Well, if I did that, yep, you guessed it, it
uninstalls
it
for
user #1 and then user #1 has no back up of Outlook pst files and we
are
back
to square one. ANY suggestions? I really need to back up my
Outlook
(user
#2). Already lost data in the past because I was not backing up.
Thank
you
kindly.
.
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- Re: How do I install the PST backup tool if it is already installed
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- Re: How do I install the PST backup tool if it is already installe
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- From: DL
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