Re: Outlook 2007 calendar items won't save after SP2 installed

On May 4, 3:24 pm, MTCS <M...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
"MTCS" wrote:

"oel...@xxxxxxxxxxxxxx" wrote:

On 30 Apr., 00:18, MTCS <M...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
UninstalledSP2. Problem still remains. I couldn't do a system restore,
although it's turned on, there aren't any restore points.  think my Vista
installation must be corrupt, so I'm go revert to original system image.

It's a shame about this. OfficeSP2madeOutlookstartup and shutdown much
faster on my desktop PC, but it's not done me any favours on the laptop.

"MTCS" wrote:
A newOutlookprofile didn't help. I could not makeOutlookconnect to the
exchange server at all, yet I can do so on another PC with OfficeSP2
installed. I believe installing OfficeSP2has messed upOutlook. I'm going
to uninstallSP2and see ifOutlookreturns to normal.

"MTCS" wrote:

Update, I can create emails and notes fine, but cannot create contacts or
tasks. I've run PC Tools registry cleaner but still haveproblems. I'm going
to create a newOutlookprofile. If that doesn't work then.....

"MTCS" wrote:

I double checked the add-ins. 3 of them had re-appeared after theSP2update.
I've removed them and restarted. I've also run SCANOST. Still can't create
new calendar items.Outlookdoes synchronise calendar items created from
another PC using the same exchange account. weird.
I'm thinking of removing Office and cleaning up the registry as I've had
problemswithoutlook(connecting to the exchange mail account which takes
ages) but before I do I'm wondering ifOutlookknows it's running on a laptop
rather than a PC? I use Vista Ultimate x64 on this laptop (latitude e6400)
and some time ago I had to re-install Vista for an unrelated issue, and prior
ro re-installing I had the exchange mail problem, then after the re-install I
still had the problem which is why I'm wondering ifOutlookknows the device
type. Perhaps I can convince it that its running on a desktop.. I have a
desktop PC running Vista x64 with no issues withOutlook2007at all using
the same exchange mail account. Any thoughts would be appreciated!

"MTCS" wrote:

I've installedSP2for Office2007. I use an Exchange Mail account with
Outlook2007. It is sending and receiving mail, but I'm unable to save new
calendar items. When I click on the 'save & close' button in the ribbon bar
of a new calendar item,Outlookwaits for a few seconds, then I get a bubble
message in the notification area saying the connection to exchange is
unavailable, yetOutlookreports I am connected to the exchange server and
send/receive is working. Is there a solution for this?
I don't have any add-ins in use, so other than theSP2update, I don't know
what could be causing this.

I have the same problems. Installed the SP2, could not save
appointments. Outlook says, it has to be connected to the exchange
server and has to be online.
So I turned off the Exchange Cached Mode to work completely online.
After that, I got no connection to the exchange server (2007).
Deleted my profile, created a new one, nothing helped.
So, I uninstalled the SP2, same malfunction.
The only solution was to reinstall outlook without sp2.

Thanks oelett. I'm re-installing the Vista plus updates, then Office 2007.
I'm going to install SP2 before defining the Exchange mail account in
Outlook. I'm hoping a fresh install will work better with the account than an
upgraded one. If it doesn't then perhaps there are issues with hosted
exchange mail accounts.

I did the fresh install. totally fresh system. Installed Outlook 2007 plus
all updates, then SP2. Created the exchange account. Outlook is unable to
connect to the exchange server. No problems with other Outlooks, so SP2
definately breaks it. I've restored the affected systems back to Outlook with
SP1 and updates, and disabled SP2 from automatically installing on them.

I contacted Microsoft. As I run a small business using the OEM version they
wanted £200 off me to proceed, so newsgroups and forums are my only recourse.
I'm of course not at all happy with Microsoft's response after first breaking
Outlook and wasting many hours of my time. I welcome the improvements to
speed in Outlook that SP2 is meant to bring but I do wonder how much testing
it has undergone. I'd be happy to work with Microsoft to identify and fix
this problem but how do you go about doing it without Microsoft asking for
money?

Hello,
i had exactly the same problem right after installing Office 2007 SP2
with Exchange 2007 SP1 and it was actually a very stupid problem. i
think outlook contacted the exchange server via netbios name (which
worked before SP2), i changed it in account settings to the FQDN name
and it worked all like a charm. but first make sure your dns settings
are able to resolve to the FQDN of your exchange server. this was for
me not the case at first. my primary dns was my home router, i had no
secondary adress. i'm almost sure a dns problem is the source of this
problem..
hope you find this useful.
best regards
.

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