Re: Nagging SMTP Error. Need Expert Assistance, Please!

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: neo [mvp outlook] (neo_at_online.mvps.org)
Date: 02/26/05 

Date: Sat, 26 Feb 2005 13:43:21 -0800

routers... firewalls... isa servers... proxy servers...

"BPC23 com>" <brarcigal@chestnutoakcompany<DOT> wrote in message
news:EBAE2C7E-C176-49F4-91EA-93C97F3CFC6A@microsoft.com...
> Oh, good tip. Here's what was reported "Could not open connection to the
> host, on port 25: Connection failed". Port 110 connected though.
>
> Would my ISP block port 25 when they don't have a POP3 or SMTP? What else
> could be blocking port 25?
>
> Thanks neo!
>
> Brian
>
>
> "neo [mvp outlook]" wrote:
>
>> So what happens if you just open a command prompt session and type:
>>
>> telnet <name of smtp server> 25
>>
>> Do get an SMTP welcome banner or does it come back with a connect failed?
>> The reason that I ask is that it is possible that your ISP is blocking
>> port
>> 25 from its clients to the internet. Many ISPs do this as a method to
>> reduce the amount of spam that can be sent by the unprotected home
>> computer.
>>
>> "BPC23 com>" <brarcigal@chestnutoakcompany<DOT> wrote in message
>> news:EA6E3A10-FBDC-470D-B847-729F9336F08B@microsoft.com...
>> >A few weeks ago Outlook 2003 refused to receive and send email through
>> >my
>> >web
>> > site hosted by Vianetworks. The online email tool also refused to
>> > function.
>> > Tech Support fixed the issue, however, now Outlook will not send, but
>> > will
>> > receive, email. Does anyone have any suggestions? Please read below
>> > for
>> > an
>> > explanation of everything I've tried.
>> >
>> > 1) All account settings are correct. Both POP3 and SMTP servers are
>> > the
>> > same, with SMTP authentication enabled (same as incoming), SSL is NOT
>> > enabled
>> > as directed by Tech Support.
>> >
>> > 2) I use my web site SMTP because my "budget" ISP (550access) does not
>> > support POP3 or SMTP.
>> >
>> > 3) Outlook 2003 Test Account Settings errors: A) "Send test e-mail
>> > message:
>> > The specified server was found, but there was no response from the
>> > server.
>> > Please verify that the port and SSL information is correct." and B)
>> > "Find
>> > outgoing mail server (SMTP): Outlook could not connect to the outgoing
>> > mail
>> > server (SMTP). The problem could be the server name or port, or your
>> > server
>> > may not support SSL."
>> >
>> > 4) When trying to send an email the following error occurrs: Task
>> > 'chestnutoakcompany.com - Sending' reported error (0x80042109) :
>> > 'Outlook
>> > is
>> > unable to connect to your outgoing (SMTP) e-mail server. If you
>> > continue
>> > to
>> > receive this message, contact your server administrator or Internet
>> > service
>> > provider (ISP).'
>> >
>> > 5) MailWasher also fails to send a bounce message using the same SMTP
>> > and
>> > authentication settings.
>> >
>> > 6) I've used System File Checker to scan Windows XP SP2 on both
>> > computers
>> > on
>> > my Ad-Hoc network and received the same SMTP errors.
>> >
>> > 7) I've "Repaired" Outlook 2003 using the install CD and received the
>> > same
>> > SMTP errors.
>> >
>> > 8) I've loaded and tested Outlook 2003 on the other computer on my
>> > Ad-Hoc
>> > network and received the same SMTP errors.
>> >
>> > 9) I've loaded and tested Outlook 2003 my dad's computer and received
>> > the
>> > same SMTP errors. He's using a cable modem and different ISP.
>> >
>> > 10) I've verified Mcafee VirusScan settings and MS Firewall settings
>> > and
>> > found nothing unusual. I've even shut-down Mcafee on both computers
>> > and
>> > tried sending email without any luck.
>> >
>> > 11) I've tried using my dad's SMTP and authentication settings on my
>> > computer and received the same SMTP errors.
>> >
>> > 12) I've tried creating new accounts and folders, and even run the
>> > "detect
>> > and repair" routine under the Help menu,,, all without success.
>>
>>
>>

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