Re: Unable to close duplicate "Personal Folders" after moving PST

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From: Russ Valentine [MVP-Outlook] (russval_at_mvps.org)
Date: 02/22/05


Date: Tue, 22 Feb 2005 14:50:34 -0500

No idea. It never worked very well so maybe they decided to boot it instead
of fix it.

-- 
Russ Valentine
[MVP-Outlook]
"Philip Herlihy" <foof8501@herlihy.eu.veil.com> wrote in message 
news:%23CHuuoPGFHA.4072@TK2MSFTNGP10.phx.gbl...
> Bullet-biting time, then.  Any idea why they took this useful facility 
> out?
>
> Meanwhile, I'll enter my accounts into Outlook Express, from where they 
> can be exported, and from where Outlook will import them.  Not being 
> caught out again!
>
> Thanks for the help!
>
> -- 
> ####################
> ##  PH, London
> ####################
> "Russ Valentine [MVP-Outlook]" <russval@mvps.org> wrote in message 
> news:OdUXnIOGFHA.428@TK2MSFTNGP15.phx.gbl...
>> There really isn't, at least not that I know of.
>>
>> -- 
>> Russ Valentine
>> [MVP-Outlook]
>> "Philip Herlihy" <foof8501@herlihy.eu.veil.com> wrote in message 
>> news:%23XFnC6NGFHA.3648@TK2MSFTNGP09.phx.gbl...
>>> Thanks, Russ.
>>>
>>> I have been trying to "Close" the folders in my folder list, but always 
>>> get that error.    I did delete all the references to my old PST in that 
>>> registry key, but it didn't work.  I'm becoming reconciled to typing in 
>>> all those account details again.  Is there really no way to export them 
>>> in 2002?
>>>
>>> -- 
>>> ####################
>>> ##  PH, London
>>> ####################
>>> "Russ Valentine [MVP-Outlook]" <russval@mvps.org> wrote in message 
>>> news:%23GgnSeFGFHA.3928@TK2MSFTNGP15.phx.gbl...
>>>> Looks like you did everything right and it should have worked.
>>>>
>>>> But you should not be trying to delete this second set of folders, you 
>>>> should be closing them. Can you do that?
>>>>
>>>> Also, it is not a profile you are tying to delete, but the reference to 
>>>> a PST file. HKEY_CURRENT_USER\Software\Microsoft\Windows
>>>> NT\CurrentVersion\Windows Messaging Subsystem\Profiles\<your profile 
>>>> name>
>>>> Look in the tree under that point (it should be full of keys with long
>>>> hexadecimal value names) and look for a section that references the PST 
>>>> file
>>>> you want off of your folder tree. Export that section (for safety) and 
>>>> then
>>>> delete it.
>>>>
>>>> If that doesn't work, then I know of no alternative but to create a new 
>>>> profile.
>>>>
>>>> -- 
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>> "Philip Herlihy" <foof8501@herlihy.eu.veil.com> wrote in message 
>>>> news:Oyh7K8EGFHA.2932@TK2MSFTNGP10.phx.gbl...
>>>>>I decided to move my Outlook 2002 PST store to another partition for 
>>>>>easier backup.  I copied the file, and made changes in 
>>>>>Tools/Options/Mail-Setup/Data Files, where I added the copied PST, 
>>>>>later setting it to be the default for delivery of new mail (via Email 
>>>>>Accounts).
>>>>>
>>>>> Now I can't delete the original "Personal Folders" in the folder list. 
>>>>> I get the error:  "The operation failed:  an object could not be 
>>>>> found". Not critical, but annoying.
>>>>>
>>>>> I've tried hunting for a profile to delete in:
>>>>> [HKEY_CURRENT_USER\Software\Microsoft\Windows 
>>>>> NT\CurrentVersion\Windows Messaging Subsystem\Profiles\Outlook]
>>>>> ... and hacked out references to the (now-spurious) PST file.  That 
>>>>> didn't work.  (Since restored).
>>>>>
>>>>> I've also tried running "Outlook.exe /resetfolders".  That didn't 
>>>>> work.
>>>>>
>>>>> I've seen references online to a fix by creating a new profile.  I'm 
>>>>> reluctant to do that as I have many email accounts, and there seems to 
>>>>> be no way (in 2002) to export and re-import them (a bizarre 
>>>>> "improvement" on earlier versions).
>>>>>
>>>>> Any suggestions?
>>>>>
>>>>>
>>>>> -- 
>>>>> ####################
>>>>> ##  PH, London
>>>>> ####################
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
> 


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