Re: Email Receipts

From: ccnakid (ccnakid_at_discussions.microsoft.com)
Date: 02/20/05 

Date: Sun, 20 Feb 2005 14:45:04 -0800

"Vanguard" wrote:

> "ccnakid" <ccnakid@discussions.microsoft.com> wrote in message
> news:8AF6AB13-B713-4BC9-A6D3-41F9D3065A1D@microsoft.com...
> > Is it possible to receive an automatic receipt of a read email without
> > having
> > the recipient send it or is it possible to track the history of a sent
> > email...ie.. who it went to, who read it etc
>
>
> While in Outlook, hit F1 and search on "read receipt" or "tracking".
> The recipient gets the same options that you do. It is up to the
> recipient if they configure their instance of Outlook to automatically
> reply to read receipt requests, to prompt then (whereupon the recipient
> could say No), or ignore them all. Unless the user has their e-mail
> client configured to automatically reply to read receipts, or to prompt
> them whereupon they say Yes to reply, then you won't get the reply.
>
> Unless the recipient is using an e-mail client that supports the
> "Disposition-Notification-To:" header (see RFC 3798 at
> http://www.faqs.org/rfcs/rfc3798.html) then it obviously cannot handle
> your read receipt request. You don't get to control the recipient's
> e-mail client.

Maybe you would like to install VPN and give me a
> username and password so *I* could control YOUR applications on your
> computer. The recipient gets to control how their e-mail client handles
> read receipts *if* it even understands them.
>
Sorry,

I should have been clearer in my question. Our School just switched over
from First Class to Exchange 2003. One of the tidbits in First Class was an
option that should the history of a sent email by the sender. The history
should who it went to and the time it was read by that person.

Our directors found this very useful to use since we have a lot of people
who will swear they didn't receive/read an email. Now, we have been using
outlook on the client side for about a week and already people have said they
didn't receive an email even though there is nothing wrong with receiving
other email.

So, again I ask-is there a way to require a client or automatically send an
acknowledgement that a recipient opened an email using exchange 2003 server.

I know as the lead tech on campus that if the receipt is left as an option
to the recipient-it won't be sent.

Thanks for any help you can provide.

Russ
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